[SOLVED] WINDOWS 7 Home Basic x64 - Cannot install KB4534310

new updates:
krQngV4.jpg
 
Install that one too and report the result.
 
Perform the instructions in message #6 again and report the result.
If successful, is the update listed as installed ?
 
Update reached 100%:

W0HveGg.jpg


But it doesn't appear as listed.

I don't know if this helps, but I've checked the entire Windows update history and there are some major updates that failed. At some point Windows update itself managed to install but some continued to fail.

- 2019-09 Security Quality Update Monthly Rollup for Windows 7 for x64-based Systems (KB4516065)

Installation date: ‎19/‎11/‎2021 01:02
Installation Status: Failed
Error Details: Code 80092004
Update type: Important

- 2019-09 Preview of Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4516048)

Installation date: ‎19/‎11/‎2021 10:54
Installation Status: Failed
Error Details: Code 80092004
Update type: Optional

- 2020-01 Security Quality Update Monthly Rollup for Windows 7 for x64-based Systems (KB4534310)

Installation date: ‎21/‎11/‎2021 6:01 PM
Installation Status: Failed
Error Details: Code 8024200D
Update type: Important

- Security Update for Windows (KB4537813)

Installation date: ‎14/‎07/‎2023 23:07
Installation Status: Failed
Error Details: Code 80070643
Update type: Important

The other updates that failed, Windows Update managed to reinstall at some point.
WrRDPKY.jpg


CBS: Gofile - Free Unlimited File Sharing and Storage
 
Install Update with DISM
  1. Download the update MSU here: https://catalog.s.download.windowsu..._40a6dff87423268e55a909d40a310ac66386be0d.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb4516065-x64_40a6dff87423268e55a909d40a310ac66386be0d.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4516065-x64.cab

  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 
1. Click the Start button and then type cmd in the searchbox. Right-click on cmd that comes up in the search results and select Run as administrator.
2. A User Account Control dialog may come up asking for approval. If it does go ahead and allow.
3. A command prompt window will open. Copy/Paste the following into the command-prompt and hit enter.
wmic qfe list full /format:texttablewsys > "%USERPROFILE%\desktop\WU.txt"
4. After the command runs there will be a file on your desktop named WU.txt.
5. Zip that file and attach the zipped file.
 
Install Update with DISM
  1. Download the update MSU here: https://catalog.s.download.windowsu..._4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb4534310-x64_4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4534310-x64.cab

  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 
KB4539601 is listed so KB4534310 not really needed.
In your initial post in this thread you say:
In Event Viewer, the following error appears: "The Windows update could not be installed due to error 2149842967 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\gg \ Downloads \windows6.1-kb4534310-x64.msu" ")"
Click to expand...
Does that still shows up ?

I am unable to perform Step 3 - Run ComponentsScanner.
Click to expand...
Try to ComponentsScanner again and report the result.
 
Yes, KB4539601 appears as listed.

7QzPXsA.jpg


- Does that still shows up ?
It appears as: "KB4534310 package successfully changed to Installed state".


"In Event Viewer, the following error appears: "The Windows update could not be installed due to error 2149842967 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\gg \ Downloads \windows6.1-kb4534310-x64.msu" ")" Apparently this phrase appears when an update fails when using "double-click" mode.

And when installed by DISM, it appears as "Package "KB x" successfully changed to Installed state", regardless of whether it is listed or not.

For example, the kb4516065 installation we tried in post #26. In the Event Viewer, it shows up as "KB4516065 package successfully changed to Installed state.", but it's not listed.

Should I try installing KB4534310 in double-click mode, to see if this message replays?

Step 3 - Run ComponentsScanner, opens and closes the command prompt quickly without error or log.
 
Should I try installing KB4534310 in double-click mode, to see if this message replays?
Click to expand...
Okay. Report the result.

Attach the file %localappdata%\Sysnative\ComponentsScanner.log when available.
 
same result:
lsgQzZm.jpg

"Windows update could not be installed due to error 2149842967 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\temp\windows6.1-kb4534310-x64_4dc78a6eeb14e2eac1ede7381f4a93658c8e2cdc.msu" ")

ComponentsScanner - Quickly opens and closes the command prompt, with no errors or logs.

I looked in event viewer>Application and the error about ComponentsScanner appears.
rQBYbge.jpg


This "NET", would be the NET Framework, correct? It appears installed.
mWwfsIb.png
 
Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Start ComponentsScanner.
3. Stop Process Monitor as soon as ComponentsScanner fails. You can simply do this by clicking the Capture button (third button from the left) on the toolbar.
4. Select the Filemenu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the file LogFile.PML.
If the file is too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.
 
Thanks for the .PML file. Did you change some environment variables regarding Microsoft .NET Framework and if so why ?
 
Sorry, but I have no idea what that is. If I changed was it indirectly? How can I correct that?
 
Lets have a look first.
Collect System Variables
  1. Click the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.

    Code: 
    set > "%userprofile%\Desktop\set.txt"
  4. This will create a file, set.txt on your Desktop. Please attach that file to your next reply.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top