Step 1:
Install Update with DISM
Step 2:
Install Update with DISM
- Download the update MSU here: https://catalog.s.download.windowsu..._e7b27a7e1f61c87e14a56a05df0ac00c8a1a1190.msu
- Copy the MSU file to a convenient location (such as C:\temp).
- Click on the Start button and in the search box, type Command Prompt
- When you see Command Prompt on the list, right-click on it and select Run as administrator
- When command prompt opens, copy and paste the following commands into it, press enter after each
cd C:\temp
replace C:\temp with your path if different
expand windows8.1-kb4041687-x64_e7b27a7e1f61c87e14a56a05df0ac00c8a1a1190.msu -f:* C:\temp
DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb4041687-x64.cab - You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted. - If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Step 2:
- Run the tool
- Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
- Attach that file to your next reply.