Note: This loads your components hive which is what we want. Please keep the command prompt windows open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Right-click on the file FRST64.exe and choose Run as administrator. Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Copy and paste KB4530702 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
Step 1:
Download the file winsxs20.zip and save it on your desktop.
Extract the ZIP file to the default location.
When completed there should be some folders in the folder C:\Users\Lenovo\Desktop\winsxs20.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Run the tool
ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Step 1:
Download the attachment cat1.zip and save it on your desktop.
Extract the ZIP file to the default location.
When completed there should be some files in the folder C:\Users\Lenovo\Desktop\cat1.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Run the tool
ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Step 1:
Download the file cat2.zip and save it on your desktop.
Extract the ZIP file to the default location.
When completed there should be some files in the folder C:\Users\Lenovo\Desktop\cat2.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Run the tool
ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Step 1:
Download the file cat3.zip and save it on your desktop.
Extract the ZIP file to the default location.
When completed there should be some files in the folder C:\Users\Lenovo\Desktop\cat3.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Run the tool
ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Step 1:
Download the attachment cat4.zip and save it on your desktop.
Extract the ZIP file to the default location.
When completed there should be some files in the folder C:\Users\Lenovo\Desktop\cat4.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Run the tool
ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Step 1:
Download the attachment cat5.zip and save it on your desktop.
Extract the ZIP file to the default location.
When completed there should be some files in the folder C:\Users\Lenovo\Desktop\cat5.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Run the tool
ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Step 1:
Download the attachment cat6.zip and save it on your desktop.
Extract the ZIP file to the default location.
When completed there should be some files in the folder C:\Users\Lenovo\Desktop\cat6.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Run the tool
ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.