[SOLVED] Windows error 0x80073712 not fixed

Here's the log (I'll try installing IE9 now )
Fix result of Farbar Recovery Scan Tool (x64) Version:20-07-2015
Ran by admin at 2015-07-22 21:04:07 Run:2
Running from C:\Users\admin\Desktop\Sysnative
Loaded Profiles: admin (Available Profiles: admin & postgres)
Boot Mode: Normal
==============================================


fixlist content:
*****************
c:\windows\system32\ieframe.dll
*****************


"c:\windows\system32\ieframe.dll" => File/Folder not found.


==== End of Fixlog 21:04:07 ====
 
Can you confirm that Internet Explorer is checked in Programs and Features? Also please let me know the version number that it says. Is it 8, 9, 10?

Lastly, please send me the following logs.
C:\Windows\IE9_Main.log
C:\Windows\IE10_Main.log
C:\Windows\IE11_Main.log

Thanks.
 
Thanks for the info. OK, please do back to Programs and Features and uncheck IE8 and click OK. Let it disable IE8. If it asks to reboot, please do.

Then go back to Programs and Features and check IE8 and click OK. Let it do what it needs and reboot if it asks.

Let me know once it is done.
 
Is that bad news?
Click to expand...

No. We intentionally removed it on a previous fix. I just didn't know if it automatically was put back. Can you do the following please?

SFC Scan


  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Thanks. That showed the following error.

Code: 
2015-07-23 16:52:33, Error                 CSI    000002bc (F) STATUS_OBJECT_NAME_NOT_FOUND #6730354# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation), handle = {provider=NULL, handle=0}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0x19bc600->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[117]"\??\[COLOR=#ff0000]C:\Windows\WinSxS\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16443_none_600fadd3a6d8ec48[/COLOR]"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x19bc5e0, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000034]
2015-07-23 16:52:33, Error                 CSI    000002bd@2015/7/23:15:52:33.542 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2015-07-23 16:52:46, Error                 CSI    000002be (F) STATUS_OBJECT_NAME_NOT_FOUND #6730353# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingDirectory(...)[gle=0xd0000034]
2015-07-23 16:52:46, Error                 CSI    000002bf (F) STATUS_OBJECT_NAME_NOT_FOUND #6730352# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingDirectory(flags = 0, da = (SYNCHRONIZE), oa = @0x19bcef8->SIL_OBJECT_ATTRIBUTES {s:40; on:"x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16443_none_600fadd3a6d8ec48"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)

Let's fix that up. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC Scan


  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Items for your next post
1. SFCFix.txt
2. CBS.txt
 

Attachments

SFCFix.txt is as follows:
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-23 19:54:39.744
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\admin\Desktop\Sysnative\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs


Successfully created directory tree \\?\C:\Windows\Winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16443_none_600fadd3a6d8ec48.


Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16443_none_600fadd3a6d8ec48\iertutil.dll to C:\Windows\Winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16443_none_600fadd3a6d8ec48\iertutil.dll.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16443_none_600fadd3a6d8ec48\sqmapi.dll to C:\Windows\Winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16443_none_600fadd3a6d8ec48\sqmapi.dll.


Successfully restored ownership for C:\Windows\Winsxs
Successfully restored permissions on C:\Windows\Winsxs
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2015-07-23 19:54:54.924
Script hash: lH4vmudQECeMXfK4hPSg8jMA56vMvrux96Bp7Um4itg=
----------------------EOF-----------------------
 
Good, that appears to have fixed that issue. Now please reboot your machine and do the scan again. Thank you.

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.


Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Good. All clear. Now let's run SURT one more time to ensure it's still clear as well before we continue.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-07-23 23:16


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f) CSI C Mark Deployment Missing 0x00000000 c!b30ed4e3fdc..8076fbe4bdb_31bf3856ad364e35_9.4.8112.16443_92e5de0598ae0f51 x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16443_none_600fadd3a6d8ec48


Summary:
Seconds executed: 1774
Found 1 errors
CSI C Mark Deployment Missing Total count: 1
 
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