[SOLVED] Windows error 0x80073712 not fixed

Excellent. Did you get a different error this time? Please reboot your machine and do the following.

Can you download IE11 and install from the downloaded file? Let me know if it succeeds. No need to send any log.
 
Sorry but I cannot remember what the error was.
This time it states that "Setup cannot continue because a more recent version of IE is installed on your computer" . I used IE11-Windows6.1-x64-en-us.exe
 
Trying to install IE11 now

Fix result of Farbar Recovery Scan Tool (x64) Version:26-07-2015
Ran by admin at 2015-07-28 20:32:27 Run:3
Running from C:\Users\admin\Desktop\Downloads
Loaded Profiles: admin (Available Profiles: admin & postgres)
Boot Mode: Normal
==============================================


fixlist content:
*****************
c:\windows\system32\ieframe.dll
*****************


Could not move "c:\windows\system32\ieframe.dll" => Scheduled to move on reboot.


Result of scheduled files to move (Boot Mode: Normal) (Date&Time: 2015-07-28 20:34:02)<=


c:\windows\system32\ieframe.dll => Is moved successfully


==== End of Fixlog 20:34:02 ====
 
OK, I have a new plan. I need you to do the following things and then I'll put together next steps.

Step#1 - Uninstall IE11 again
I know it's not really installed but please run the manual uninstall from the following link again.
MSDN Blogs

Step#2 - Retrieve Components/Software Hives
Note: The Software have has confidential and sensitive information in it so please send me a PM with a link to that particular hive so it's not in the public form.
  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, two of which are named COMPONENTS and SOFTWARE.
  • Copy these two files to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right click on these files on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBack program now.
 
I received your PM with links. Thank you. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please


Step#2 - SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.


Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Items for your next post
1. SFCFix.txt
2. CBS.txt
 

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