Windows Server 2008 R2 / SBS 2011 Update Failures

Great. Try to install KB4516065 only and report the result.
 
FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.

  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste KB4516065 into the Search box and click the Search Registry button.
  7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  8. You may close any remaining open windows now.
 
FRST Search results are empty. Just to be sure, I did a manual search for "KB4516065" with regedit. It also came up empty.
 

Attachments

FRST File Search
  1. Right-click on the file FRST64.exe and choose Run as administrator.
  2. Copy and paste 5c594e7d0b39c3e3713c9444c321c7dfc41a1ce15a6b377f4a3065b25e691924.cat into the Search box and click the Search Files button.
  3. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also.
  4. Close Notepad and attach the file 'Search.txt' to your next reply.
 
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Try to install KB4516065 only and report the result.
 
Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:4536952
  4. Let me know if it says it was successful or if there are any errors.
 
FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.

  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste KB4536952 into the Search box and click the Search Registry button.
  7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  8. You may close any remaining open windows now.
 
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Weird, the log says the key was not found.

Try to install KB4516065 again only and report the result.
If it fails, attach the zipped cbs.log to your next reply.
 
That is weird... The entire ApplicabilityEvaluationCache registry path has disappeared. I know it was there because I had left regedit open on that key. A manual regedit search for KB4536952 now turns up nothing.

KB4516065 install failed.
 

Attachments

I did the "Turn Windows features on or off" thing (several times) and it seems like that brought back the ApplicabilityEvaluationCache registry path?

I quickly ran the previous FRST fix.
 

Attachments

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