Windows Server 2016 Standard 64-bit - unable to update since 2022/09

Rich (BB code):
2024-03-03 11:37:23, Info                  CBS    Appl: Evaluating package applicability for package Package_1096_for_KB5012596~31bf3856ad364e35~amd64~~10.0.1.7, applicable state: Installed Invalid
2024-03-03 11:37:23, Info                  CBS    Unexpected: Source State: Absent, Target State: Installed Invalid
2024-03-03 11:37:23, Info                  CBS    ASSERT: Assertion failed in onecore\base\cbs\core\cbsexecutionitem.cpp(108)
Unable to match state from StateToAction table
2024-03-03 11:37:25, Info                  CBS    Failed to FinalizeEx using worker session [HRESULT = 0x800706be]

There are still some unresolved issues with this update, so please do the following again.

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code:
KB5012596
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Export CBS (Component Based Servicing) hive
  • Click on the Start button and type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    Code:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).

    622dbef75cd3a-Export-CBS-hive.png

  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send > Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
This is really strange, but run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 
Please check also the following, open the start menu and type inetcpl.cpl and press enter. Open the connections tab and click on the Lan-settings button. Is there a proxy server set?
 
Please run the following command as well to see if it will show any reclaimable packages.
Code:
DISM /online /cleanup-image /AnalyzeComponentStore
 
Please run also the following command and post the result.
Code:
DISM /online /cleanup-image /StartComponentCleanup
 
Please try to install KB5012596 with DISM again as described in post #60 with Process Monitor running.

Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try to install the update with DISM.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the square (CTRL +E) on the toolbar as shown below.



4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up the LogFile.PML and upload it to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free and provide the link.
6. Attach also a new copy of the CBS logs.
 
Rich (BB code):
3/3/2024 3:23:58 PM    TiWorker.exe    QueryRemoteProtocolInformation    C:\Windows\CbsTemp\31092084_881458187\Package_1096_for_KB5012596~31bf3856ad364e35~amd64~~10.0.1.7.mum    INVALID PARAMETER    
3/3/2024 3:23:58 PM    TiWorker.exe    QueryRemoteProtocolInformation    C:\Windows\CbsTemp\31092084_881458187\Package_1096_for_KB5012596~31bf3856ad364e35~amd64~~10.0.1.7.cat    INVALID PARAMETER  

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.
Code:
dir /s /a %systemroot%\CbsTemp\31092084_881458187 > "%userprofile%\Desktop\Dirlist.txt"
 

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