[SOLVED] Windows Server 2019 - KB5031361 failing to install

[sysanalyst001]

Here's SearchReg.txt:

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[sysanalyst001]

Here's Fixlog.txt:

 

[Maxstar]

You have posted the result of removing (KB5011503), not the result of removing (KB5014692) Fixlist post #22...

 

[sysanalyst001]

OK this should be the correct file:

 

[Maxstar]

Thanks, we'll need to remove the following updates as well..

KB5015811
KB5016623
KB5021237
KB5003171
KB5003646
KB5004244
KB5005568
KB5008218
KB5006672
KB5018419
KB5019966
KB5020438
KB5005030
KB5007206
KB5010351

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5015811

• Let me know if it says it was successful or you get the message: The update KB5015811 is not installed on this computer.

 

[sysanalyst001]

I got the message 'The update KB5015811 is not installed on this computer'. Do you want me to run wusa /uninstall in turn for all of those updates?

 

[Maxstar]

Hi,

No, it was just a note, we can't remove them all with one fix.

1. Open a elevated command prompt and run the following command (to be sure that the COMPONENTS hive is loaded).

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2. Open

FRST64.exe as administrator and perform a registry search for:

KB5015811

3. Attach SearchReg.txt in your next reply.

 

[sysanalyst001]

Here's SearchReg.txt:

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[sysanalyst001]

Here's Fixlog.txt:

 

[Maxstar]

Step 1. Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5016623

• Let me know if it says it was successful or if there are any errors.
• When you get the message: The update KB5016623 is not installed on this computer, then perform step 2.

Step 2. Follow these instructions to perform a regsearch with FRST.
1. Open a elevated command prompt and run the following command (to be sure that the COMPONENTS hive is loaded).

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2. Open

FRST64.exe as administrator and perform a registry search for:

KB5016623

3. Attach SearchReg.txt in your next reply.

 

[sysanalyst001]

Here's SearchReg.txt:

 

[Maxstar]

Hi,

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[sysanalyst001]

Here's Fixlog.txt:

 

[Maxstar]

Hi,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5021237

• Let me know if it says it was successful or you get the message: The update KB5021237 is not installed on this computer.

 

[sysanalyst001]

Running that command gives 'The update KB5021237 is not installed on this computer':

 

[Maxstar]

1. Start the

Command Prompt as administrator.

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2.Right-click on the file

FRST.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5021237

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[sysanalyst001]

Here's SearchReg.txt:

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.