[SOLVED] Windows update error 0x80073701 when installing KB5013943

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
Afterwards, try to update Windows. If it fails attach a new copy of the CBS log.
 

Attachments

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, try to update Windows. If it fails attach a new copy of the CBS log.
 

Attachments

Last edited:
Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2.
Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command and press enter.
Code: 
DISM /online /cleanup-image /RestoreHealth
Take a screenshot of the commandprompt window and paste it into your next reply.
 

Attachments

Hi,

Step 1. Run SFCFix with the attached ZIP file.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2.
Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command and press enter.
Code: 
DISM /online /cleanup-image /RestoreHealth
Take a screenshot of the commandprompt window and paste it into your next reply.
 

Attachments

Hi,

Export CBS (Component Based Servicing) hive
  • Click on the Start button and type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    Code: 
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).

    622dbef75cd3a-Export-CBS-hive.png

  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send > Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 
Rich (BB code): 
2022-06-13 22:32:12, Info                  CBS    (p)    CSI Manifest Corrupt    (n)            amd64_microsoft-windows-c..red-deployment01110_31bf3856ad364e35_10.0.22000.556_en-us_b185bf7c7b8cf12a
2022-06-13 22:32:12, Info                  CBS    Repair failed: Missing replacement manifest.
2022-06-13 22:32:12, Info                  CBS    (p)    CSI Payload Corrupt    (n)            amd64_product-onecore__du..t_bluetooth_hfp.inf_31bf3856ad364e35_10.0.22000.282_none_4a2d60b2e550f37e\microsoft_bluetooth_hfp.inf
2022-06-13 22:32:12, Info                  CBS    Repair failed: Missing replacement payload.
2022-06-13 22:32:12, Info                  CBS    (p)    CSI Payload Corrupt    (n)            amd64_product-onecore__du..t_bluetooth_hfp.inf_31bf3856ad364e35_10.0.22000.282_none_4a2d60b2e550f37e\BthHfAud.sys
2022-06-13 22:32:12, Info                  CBS    Repair failed: Missing replacement payload.
2022-06-13 22:32:12, Info                  CBS    (p)    CSI Payload Corrupt    (n)            amd64_product-onecore__du..t_bluetooth_hfp.inf_31bf3856ad364e35_10.0.22000.282_none_4a2d60b2e550f37e\BthHfEnum.sys
2022-06-13 22:32:12, Info                  CBS    Repair failed: Missing replacement payload.
2022-06-13 22:32:12, Info                  CBS    (p)    CSI Payload Corrupt    (n)            amd64_product-onecore__du..t_bluetooth_hfp.inf_31bf3856ad364e35_10.0.22000.282_none_4a2d60b2e550f37e\f\microsoft_bluetooth_hfp.inf
2022-06-13 22:32:12, Info                  CBS    Repair failed: Missing replacement payload.
2022-06-13 22:32:12, Info                  CBS    (p)    CSI Payload Corrupt    (n)            amd64_product-onecore__du..t_bluetooth_hfp.inf_31bf3856ad364e35_10.0.22000.282_none_4a2d60b2e550f37e\r\microsoft_bluetooth_hfp.inf
2022-06-13 22:32:12, Info                  CBS    Repair failed: Missing replacement payload.
2022-06-13 22:32:12, Info                  CBS    (p)    CSI Payload Corrupt    (n)            amd64_product-onecore__du..t_bluetooth_hfp.inf_31bf3856ad364e35_10.0.22000.282_none_4a2d60b2e550f37e\f\BthHfAud.sys
2022-06-13 22:32:12, Info                  CBS    Repair failed: Missing replacement payload.
2022-06-13 22:32:12, Info                  CBS    (p)    CSI Payload Corrupt    (n)            amd64_product-onecore__du..t_bluetooth_hfp.inf_31bf3856ad364e35_10.0.22000.282_none_4a2d60b2e550f37e\r\BthHfAud.sys
2022-06-13 22:32:12, Info                  CBS    Repair failed: Missing replacement payload.
2022-06-13 22:32:12, Info                  CBS    (p)    CSI Payload Corrupt    (n)            amd64_product-onecore__du..t_bluetooth_hfp.inf_31bf3856ad364e35_10.0.22000.282_none_4a2d60b2e550f37e\f\BthHfEnum.sys
2022-06-13 22:32:12, Info                  CBS    Repair failed: Missing replacement payload.
2022-06-13 22:32:12, Info                  CBS    (p)    CSI Payload Corrupt    (n)            amd64_product-onecore__du..t_bluetooth_hfp.inf_31bf3856ad364e35_10.0.22000.282_none_4a2d60b2e550f37e\r\BthHfEnum.sys
2022-06-13 22:32:12, Info                  CBS    Repair failed: Missing replacement payload.

And the next fix to retore missing files. It seems that there is a huge number of files and registry keys which are missing.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

Please attach the SFCFix.txt logfile first, then run the following DISM command. If it fails attach a new copy of the CBS log.

Code: 
DISM /online /cleanup-image /RestoreHealth
 
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