[SOLVED] Windows update error 0x80073701 when installing KB5013943

[valeous]

Here you go.

 

[valeous]

Completed successfully!

 

[Maxstar]

Great, that's a little bit of progress. Please try to update Windows, if it fails attach a new copy of the CBS log.

 

[valeous]

CBS.zip

Here you go

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards, try to update Windows. If it fails attach a new copy of the CBS log.

 

[valeous]

CBS.zip

 

[Maxstar]

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, try to update Windows. If it fails attach a new copy of the CBS log.

 

[valeous]

Did not work.

CBS.zip

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[valeous]

Here you go

 

[Maxstar]

Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command and press enter.

DISM /online /cleanup-image /scanhealth

Take a screenshot of the commandprompt window and paste it into your next reply.

 

[valeous]

Here

 

[Maxstar]

Please run the DISM Restorehealth command again, post the result of it and a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[valeous]

CBS (2).zip

 

[Maxstar]

Please run the following tool to check the health of the HDD/SSD.

Download

Crystal DiskInfo and save it to your Desktop.

• Run the installer to install the program.
• When finished, open the installed program by double clicking on it.
  • Good - There are no problems found, the drive is working properly.
  • Caution - The drive have some problems. (which indicates a drive that you should most likely be thinking about backing up and replacing.)
  • Bad - This usually indicates a drive that’s dead or near death. (! - Back up all important data as soon as possible.)
• Resize the window so that all information is visible.
• Take a screenshot of what you see and post it in your next reply.

 

[valeous]

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run DISM again and post the result.

DISM /online /cleanup-image /RestoreHealth

 

[valeous]

 

[Maxstar]

Hi,

Please try to update Windows, if it fails attach a new copy of the CBS log.

 

[valeous]

CBS.zip