[SOLVED] windows update errors help

That's expected. We still have some things to do.

First please delete any files off of your desktop named SFCFix.txt or SFCFix.zip or SFCSCript.txt.

Then use Internet Explorer again and follow the steps below.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the attached SFCFix.zip and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-11 19:19:42.177
Microsoft Windows 7 Service Pack 1 - x86
Using .zip script file at C:\Users\Acer\Desktop\SFCFix.zip [0]


PowerCopy::
Successfully took permissions for file or folder C:\Windows\System32\Msdtc\MSDTC.LOG
Successfully took permissions for file or folder C:\Windows\winsxs
Successfully created directory tree \\?\C:\Windows\winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3.
Successfully copied file C:\Users\Acer\AppData\Local\niemiro\Archive\MSDTC.LOG to C:\Windows\System32\Msdtc\MSDTC.LOG.
Successfully copied file C:\Users\Acer\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG to C:\Windows\winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG.
Successfully restored ownership for C:\Windows\System32\Msdtc\MSDTC.LOG
Successfully restored permissions on C:\Windows\System32\Msdtc\MSDTC.LOG
Successfully restored ownership for C:\Windows\winsxs
Successfully restored permissions on C:\Windows\winsxs
PowerCopy:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 76 datablocks.
Finish time: 2015-11-11 19:23:37.691
Script hash: KOmRNtm8pHZUTaTIJe2y8GxeEfmpza/ZOAJl0sZnRzk=
----------------------EOF-----------------------
 
Unfortunately it looks like you used an old SFCFix.zip file. Please ensure you always delete them off your desktop before each step. Go ahead and run sfc /scannow and then attach the resulting CBS.log like you have in the past. Instructions follow if you need them. Thanks.

SFC Scan


  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
access was denied when I paste in the sfc txt so here is the cbs log zip.i use the sfcfix.zip earlier because I could not find the new link.
 

Attachments

use the sfcfix.zip earlier because I could not find the new link.
Click to expand...
Never use an earlier file. It could cause more damage. Always ask if you have a questions.

Please do the following.

First please delete any files off of your desktop named SFCFix.txt or SFCFix.zip or SFCSCript.txt.

Then use Internet Explorer again and follow the steps below.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the attached SFCFix.zip and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-11 20:47:55.440
Microsoft Windows 7 Service Pack 1 - x86
Using .zip script file at C:\Users\Acer\Desktop\SFCFix.zip [0]


PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG
Successfully copied file C:\Users\Acer\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\msdtc.exe to C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\msdtc.exe.
Successfully copied file C:\Users\Acer\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG to C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG.
Successfully copied file C:\Users\Acer\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\msdtckrm.dll to C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\msdtckrm.dll.
Successfully restored ownership for C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3
Successfully restored permissions on C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3
Successfully restored ownership for C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG
Successfully restored permissions on C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG
PowerCopy:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 77 datablocks.
Finish time: 2015-11-11 20:48:04.456
Script hash: WbV7vjg6MFmuD5omtY5xb1tkHdA3CcldWwAYuCU+Nn0=
----------------------EOF-----------------------
 
That looks better. Let's try the following again.

SFC Scan
  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.


Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
you won't believe what happen ? it came back even bigger. typing cannot in the find search many files cannot be deleted and the msdtc cannot be repaired also. it's late I will talk with you tomorrow, here is the cbs.zip
 
Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Thanks. Please do the following.

Step#1 - Run Windows Repairs
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
1. Download Windows Repair (All-in-One) Portable to your desktop.
2. Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
Extract.JPG

3. Keep the defaults and click the Extract button.
4. A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
5. Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
Capture.JPG



6. Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
7. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
8. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
9. A backup of your registry will be made. After a few moments you will have many options from which you can choose.
10. Please click the Unselect All button and then click to enable only the following ones:

01 - Reset Registry Permissions
02 - Reset File Permissions
03 - Reset Service Permissions
04 - Register System Files
05 - Repair WMI
06 - Repair Windows Firewall
10 - Remove Policies Set By Infection
14 - Remove Temp Files
15 - Repair Proxy Settings
21 - Repair MSI (Windows Installer)


11. Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
StartRepairsWithReboot.JPG

12. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.
 
Awesome. Please do the following.

Step#1 - ChkDsk Scan
1. Click your Start Orb in the lower left of your computer and type cmd in the search box.
2. Once the cmd program is found, right-click on it with your mouse and select Run as administrator as shown below.
ElevateCommandPrompt.JPG

3. Answer Yes when asked to allow.
4. You should now have a black window open that you can type in to.
5. Please type chkdsk and then press enter.
6. Chkdsk will start to run. Please allow it to finish. You will know it is running when you see text as follows.
Chkdsk.JPG


7. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. If it's already downloaded to your desktop, just skip this step.
8. Right-click this file and select Run as administrator (Allow if prompted)and a text file will open (and also be saved on the desktop as ListChkdskResult.txt).
Please copy the contents of this file and paste into your next post.
 
aListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013
------< Log generate on 11/12/2015 5:10:30 PM >------
Category: 0
Computer Name: Acer-PC
Event Code: 26212
Record Number: 40328
Source Name: Chkdsk
Time Written: 11-12-2015 @ 22:03:11
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode on a volume snapshot.
Checking file system on C:
The type of the file system is NTFS.
Volume label is Acer.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
141312 file records processed.
File verification completed.
574 large file records processed.
0 bad file records processed.
0 EA records processed.
47 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
178194 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
141312 file SDs/SIDs processed.
Cleaning up 306 unused index entries from index $SII of file 0x9.
Cleaning up 306 unused index entries from index $SDH of file 0x9.
Cleaning up 306 unused security descriptors.
Security descriptor verification completed.
18442 data files processed.
CHKDSK is verifying Usn Journal...
34768072 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.
231504833 KB total disk space.
33403696 KB in 89959 files.
56056 KB in 18443 indexes.
0 KB in bad sectors.
252673 KB in use by the system.
65536 KB occupied by the log file.
197792408 KB available on disk.
4096 bytes in each allocation unit.
57876208 total allocation units on disk.
49448102 allocation units available on disk.
-----------------------------------------------------------------------
Category: 0
Computer Name: Acer-PC
Event Code: 26213
Record Number: 40081
Source Name: Chkdsk
Time Written: 11-11-2015 @ 23:05:01
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode. A volume snapshot was not used. Extra errors and warnings may be reported as the volume may have changed during the chkdsk run.
Checking file system on C:\
Volume label is Acer.
CHKDSK is verifying files (stage 1 of 3)...
141312 file records processed.
File verification completed.
569 large file records processed.
0 bad file records processed.
0 EA records processed.
47 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
178782 index entries processed.
Index verification completed.

CHKDSK is verifying security descriptors (stage 3 of 3)...
141312 file SDs/SIDs processed.
Cleaning up 56 unused index entries from index $SII of file 0x9.
Cleaning up 56 unused index entries from index $SDH of file 0x9.
Cleaning up 56 unused security descriptors.
Security descriptor verification completed.
18736 data files processed.
CHKDSK is verifying Usn Journal...
36756304 USN bytes processed.
Usn Journal verification completed.
The master file table's (MFT) BITMAP attribute is incorrect.
The Volume Bitmap is incorrect.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.
231504833 KB total disk space.
36371064 KB in 92419 files.
58288 KB in 18737 indexes.
254269 KB in use by the system.
65536 KB occupied by the log file.
194821212 KB available on disk.
4096 bytes in each allocation unit.
57876208 total allocation units on disk.
48705303 allocation units available on disk.
-----------------------------------------------------------------------
Category: 0
Computer Name: Acer-PC
Event Code: 1001
Record Number: 39675
Source Name: Microsoft-Windows-Wininit
Time Written: 11-10-2015 @ 08:09:54
Event Type: Information
User:
Message:
Checking file system on C:
The type of the file system is NTFS.
Volume label is Acer.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
135680 file records processed.
File verification completed.
558 large file records processed.
0 bad file records processed.
0 EA records processed.
47 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
172218 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
135680 file SDs/SIDs processed.
Cleaning up 14 unused index entries from index $SII of file 0x9.
Cleaning up 14 unused index entries from index $SDH of file 0x9.
Cleaning up 14 unused security descriptors.
Security descriptor verification completed.
18270 data files processed.
CHKDSK is verifying Usn Journal...
36233784 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
135664 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
49386603 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
231504833 KB total disk space.
33642024 KB in 112834 files.
68556 KB in 18271 indexes.
0 KB in bad sectors.
247841 KB in use by the system.
65536 KB occupied by the log file.
197546412 KB available on disk.
4096 bytes in each allocation unit.
57876208 total allocation units on disk.
49386603 allocation units available on disk.
Internal Info:
00 12 02 00 2d 00 02 00 a4 ad 03 00 00 00 00 00 ....-...........
ab 01 00 00 2f 00 00 00 00 00 00 00 00 00 00 00 ..../...........
f0 f0 2e 00 50 01 2e 00 50 01 2e 00 00 00 2e 00 ....P...P.......
Windows has finished checking your disk.
Please wait while your computer restarts.
-----------------------------------------------------------------------
 
Thanks. I see issues were found with chkdsk yesterday evening. Did you happen to fix these on your own?

Code: 
The master file table's (MFT) BITMAP attribute is incorrect.
 The Volume Bitmap is incorrect.
 Windows found problems with the file system.
 Run CHKDSK with the /F (fix) option to correct these.
 
ran the chkdsk /f to answer your question I did not purposefully try to fix them, but I did run my utilities to optimize my computer and a disk cleanup and a disk check might have been included in the scan.
 
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