Windows Update mess, black screen of death when running any restore/repair options

Thank you. I see the issue.

Code: 
2015-06-11 21:24:18, Error                 CSI    0000023f (F) c0000103 [Error,Facility=(system),Code=259 (0x0103)] #4953327# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = 0, handle = {provider=NULL, handle=0}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0x271cb50->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[114]"\SystemRoot\WinSxS\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x271cc00, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000103]
2015-06-11 21:24:18, Error                 CSI    00000240@2015/6/12:04:24:18.600 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error c0000103 [Error,Facility=(system),Code=259 (0x0103)] originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2015-06-11 21:24:24, Error                 CSI    00000241 (F) c0000103 [Error,Facility=(system),Code=259 (0x0103)] #4953324# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingDirectory(...)[gle=0xd0000103]
2015-06-11 21:24:24, Error                 CSI    00000242 (F) c0000103 [Error,Facility=(system),Code=259 (0x0103)] #4953323# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingDirectory(flags = 0, da = (SYNCHRONIZE), oa = @0x271d0f8->SIL_OBJECT_ATTRIBUTES {s:40; on:"amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)
[gle=0xd0000103]

Before we go further I would like to see the results of the chkdsk. Please do the following.

Step#1 - ChkDsk Online Read Only Scan
1. Click your Start Orb in the lower left of your computer and type cmd in the search box.
2. Once the cmd program is found, right-click on it with your mouse and select Run as administrator as shown below.
ElevateCommandPrompt.JPG

3. Answer Yes when asked to allow.
4. You should now have a black window open that you can type in to.
5. Please type chkdsk and then press enter.
6. Chkdsk will start to run. Please allow it to finish. You will know it is running when you see text as follows.
Chkdsk.JPG


7. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. If it's already downloaded to your desktop, just skip this step.
8. Right-click this file and select Run as administrator (Allow if prompted)and a text file will open (and also be saved on the desktop as ListChkdskResult.txt).
Please copy the contents of this file and paste into your next post.
 
------< Log generate on 6/12/2015 7:36:21 AM >------
Category: 0
Computer Name: Lori-PC
Event Code: 26212
Record Number: 97694
Source Name: Chkdsk
Time Written: 06-12-2015 @ 14:13:01
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode on a volume snapshot.


Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.


WARNING! F parameter not specified.
Running CHKDSK in read-only mode.


CHKDSK is verifying files (stage 1 of 3)...
733184 file records processed.


File verification completed.
4660 large file records processed.


0 bad file records processed.


0 EA records processed.


53 reparse records processed.


CHKDSK is verifying indexes (stage 2 of 3)...
878634 index entries processed.


Index verification completed.
0 unindexed files scanned.


0 unindexed files recovered.


CHKDSK is verifying security descriptors (stage 3 of 3)...
733184 file SDs/SIDs processed.


Cleaning up 16 unused index entries from index $SII of file 0x9.
Cleaning up 16 unused index entries from index $SDH of file 0x9.
Cleaning up 16 unused security descriptors.
Security descriptor verification completed.
72726 data files processed.


CHKDSK is verifying Usn Journal...
35038552 USN bytes processed.


Usn Journal verification completed.
Windows has checked the file system and found no problems.


1942063100 KB total disk space.
1777057756 KB in 543996 files.
282416 KB in 72727 indexes.
0 KB in bad sectors.
895776 KB in use by the system.
65536 KB occupied by the log file.
163827152 KB available on disk.


4096 bytes in each allocation unit.
485515775 total allocation units on disk.
40956788 allocation units available on disk.


-----------------------------------------------------------------------
Category: 0
Computer Name: Lori-PC
Event Code: 1001
Record Number: 97647
Source Name: Microsoft-Windows-Wininit
Time Written: 06-12-2015 @ 02:48:42
Event Type: Information
User:
Message:
 
Thank you. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-06-12 07:59:04.734
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Lori\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs


Successfully created directory tree \\?\C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17.


Failed to read file attributes for file C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\ie4uinit.exe.
Failed to copy file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\ie4uinit.exe to C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\ie4uinit.exe with error code ERROR_PATH_NOT_FOUND.
Failed to read file attributes for file C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\iernonce.dll.
Failed to copy file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\iernonce.dll to C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\iernonce.dll with error code ERROR_PATH_NOT_FOUND.
Failed to read file attributes for file C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\iesetup.dll.
Failed to copy file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\iesetup.dll to C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\iesetup.dll with error code ERROR_PATH_NOT_FOUND.
Failed to read file attributes for file C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\ieuinit.inf.
Failed to copy file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\ieuinit.inf to C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\ieuinit.inf with error code ERROR_PATH_NOT_FOUND.


Successfully restored ownership for C:\Windows\winsxs
Successfully restored permissions on C:\Windows\winsxs
PowerCopy:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-06-12 07:59:33.360
Script hash: esGPdP1pq3U1p1CLU4LPxgYm9IRsdgl9LTC2BOlK6RE=
----------------------EOF-----------------------
 
Thanks. Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Fix result of Farbar Recovery Scan Tool (x64) Version:08-06-2015
Ran by Lori at 2015-06-12 08:28:08 Run:1
Running from C:\Users\Lori\Desktop
Loaded Profiles: Lori (Available Profiles: Lori)
Boot Mode: Normal
==============================================


fixlist content:
*****************
C:\Windows\WinSxS\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17
*****************


Could not move "C:\Windows\WinSxS\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17" => Scheduled to move on reboot.


Result of scheduled files to move (Boot Mode: Normal) (Date&Time: 2015-06-12 08:40:02)<=


C:\Windows\WinSxS\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17 => Is moved successfully


==== End of Fixlog 08:40:02 ====
 
Excellent. Let's try this one again.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Progress :smile9:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-06-12 09:27:22.027
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Lori\Desktop\SFCFix.zip [1]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs


Successfully created directory tree \\?\C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17.


Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\ie4uinit.exe to C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\ie4uinit.exe.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\iernonce.dll to C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\iernonce.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\iesetup.dll to C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\iesetup.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\ieuinit.inf to C:\Windows\winsxs\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17691_none_a819cbbe7390ae17\ieuinit.inf.


Successfully restored ownership for C:\Windows\winsxs
Successfully restored permissions on C:\Windows\winsxs
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-06-12 09:27:38.984
Script hash: esGPdP1pq3U1p1CLU4LPxgYm9IRsdgl9LTC2BOlK6RE=
----------------------EOF-----------------------
 
Indeed. OK, let's see if we get farther.

SFC Scan



  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 
You should be happy we're getting further. :smile9: Please do the following.

Code: 
2015-06-12 10:05:14, Error                 CSI    0000021f (F) c0000103 [Error,Facility=(system),Code=259 (0x0103)] #4955661# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = 0, handle = {provider=NULL, handle=0}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0xa9cb30->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[119]"\SystemRoot\WinSxS\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.17514_none_3d8bb37f97ba22ff"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xa9cbe0, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000103]
2015-06-12 10:05:14, Error                 CSI    00000220@2015/6/12:17:05:14.711 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error c0000103 [Error,Facility=(system),Code=259 (0x0103)] originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2015-06-12 10:05:24, Error                 CSI    00000221 (F) c0000103 [Error,Facility=(system),Code=259 (0x0103)] #4955658# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingDirectory(...)[gle=0xd0000103]
2015-06-12 10:05:24, Error                 CSI    00000222 (F) c0000103 [Error,Facility=(system),Code=259 (0x0103)] #4955657# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingDirectory(flags = 0, da = (SYNCHRONIZE), oa = @0xa9d0d8->SIL_OBJECT_ATTRIBUTES {s:40; on:"wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.17514_none_3d8bb37f97ba22ff"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop or if you still have it downloaded still from the previous run you can just use that.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Step#2 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Fix result of Farbar Recovery Scan Tool (x64) Version:08-06-2015
Ran by Lori at 2015-06-12 10:38:43 Run:2
Running from C:\Users\Lori\Desktop
Loaded Profiles: Lori (Available Profiles: Lori)
Boot Mode: Normal
==============================================


fixlist content:
*****************
C:\Windows\WinSxS\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.17514_none_3d8bb37f97ba22ff
*****************


Could not move "C:\Windows\WinSxS\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.17514_none_3d8bb37f97ba22ff" => Scheduled to move on reboot.


Result of scheduled files to move (Boot Mode: Normal) (Date&Time: 2015-06-12 10:43:39)<=


C:\Windows\WinSxS\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.17514_none_3d8bb37f97ba22ff => Is moved successfully


==== End of Fixlog 10:43:39 ====


SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-06-12 10:48:46.867
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Lori\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs


Successfully created directory tree \\?\C:\Windows\winsxs\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.17514_none_3d8bb37f97ba22ff.


Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.17514_none_3d8bb37f97ba22ff\apphelp.dll to C:\Windows\winsxs\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.17514_none_3d8bb37f97ba22ff\apphelp.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.17514_none_3d8bb37f97ba22ff\sdbinst.exe to C:\Windows\winsxs\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.17514_none_3d8bb37f97ba22ff\sdbinst.exe.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.17514_none_3d8bb37f97ba22ff\shimeng.dll to C:\Windows\winsxs\wow64_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.1.7601.17514_none_3d8bb37f97ba22ff\shimeng.dll.


Successfully restored ownership for C:\Windows\winsxs
Successfully restored permissions on C:\Windows\winsxs
PowerCopy:: directive completed successfully.
 
Good. It's going smooth so far. Let's see how far we get this time.

SFC Scan




  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 
Excellent. 16 files are corrupt. Please do the following.

Code: 
AcGenral.dll
AcSpecfc.dll
acwow64.dll
DiagnosticsTap.dll
DiagnosticsTap.dll.mui
F12Tools.dll
F12Tools.dll.mui
GX.dll
iedvtool.dll
ieinstal.exe
ielowutil.exe
ieproxy.dll
IEShims.dll
iexplore.exe
jsprofilerui.dll
sqmapi.dll

Step#1 - Retrieve Info
1. Download SFCFix.exe and save this to your Desktop or use the one that was already downloaded.
2. Save any open documents and close all open windows.
3. Double click on SFCFix.exe to open it.
4. Follow all on screen instructions and upon completion, a file should be created on your Desktop named SFCFix.txt.
5. Please post the contents of this log in your next post. Thank you.
 
I knew this would haunt me one day, I don't have an install disk for Windows, it is OEM install.

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-06-12 12:29:50.388
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17691_none_85541d45f73dee78\iexplore.exe
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18409_none_d0b0307b2242fd41\acwow64.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18128_none_0e24b58550915dd8\AcGenral.dll
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_6a44515308ede865\AcSpecfc.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_0e25b5cf5090772f\AcSpecfc.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17691_none_c1cf87e69c90519a\iedvtool.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.2.9600.17691_none_3853e7b8d41e3aee\DiagnosticsTap.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ie-f12tools_31bf3856ad364e35_11.2.9600.17691_none_0f6ab9deeddaeaa8\F12Tools.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ie-ielowutil_31bf3856ad364e35_11.2.9600.17691_none_8ca0873ccdf4ad9e\ielowutil.exe
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17691_none_16595f75a74a8fd8\ieproxy.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ie-ieshims_31bf3856ad364e35_11.2.9600.17691_none_cdb7ab0bf6f2f646\IEShims.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_11.2.9600.17691_none_792974be2aeceb00\jsprofilerui.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.17691_none_cdce256fe93e23b6\sqmapi.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ie-vgx_31bf3856ad364e35_11.2.9600.17691_none_73618c814574eaf5\VGX.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17691_none_6ec65434ee5c50f4\ieinstal.exe




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 15
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-06-12 12:40:06.979
----------------------EOF-----------------------
 
Thanks. That made it easier to source. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 
View attachment cbs (6).zip



SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-06-12 13:57:07.714
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Lori\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17691_none_6ec65434ee5c50f4
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-ie-vgx_31bf3856ad364e35_11.2.9600.17691_none_73618c814574eaf5
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.17691_none_cdce256fe93e23b6
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_11.2.9600.17691_none_792974be2aeceb00
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-ie-ieshims_31bf3856ad364e35_11.2.9600.17691_none_cdb7ab0bf6f2f646
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17691_none_16595f75a74a8fd8
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-ie-ielowutil_31bf3856ad364e35_11.2.9600.17691_none_8ca0873ccdf4ad9e
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-ie-f12tools_31bf3856ad364e35_11.2.9600.17691_none_0f6ab9deeddaeaa8
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.2.9600.17691_none_3853e7b8d41e3aee
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17691_none_c1cf87e69c90519a
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_0e25b5cf5090772f
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18128_none_0e24b58550915dd8
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18409_none_d0b0307b2242fd41
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17691_none_85541d45f73dee78
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_6a44515308ede865\acspecfc.dll


Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17691_none_6ec65434ee5c50f4\ieinstal.exe to C:\Windows\winsxs\x86_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17691_none_6ec65434ee5c50f4\ieinstal.exe.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-ie-vgx_31bf3856ad364e35_11.2.9600.17691_none_73618c814574eaf5\VGX.dll to C:\Windows\winsxs\x86_microsoft-windows-ie-vgx_31bf3856ad364e35_11.2.9600.17691_none_73618c814574eaf5\VGX.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.17691_none_cdce256fe93e23b6\sqmapi.dll to C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.17691_none_cdce256fe93e23b6\sqmapi.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_11.2.9600.17691_none_792974be2aeceb00\jsprofilerui.dll to C:\Windows\winsxs\x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_11.2.9600.17691_none_792974be2aeceb00\jsprofilerui.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-ie-ieshims_31bf3856ad364e35_11.2.9600.17691_none_cdb7ab0bf6f2f646\IEShims.dll to C:\Windows\winsxs\x86_microsoft-windows-ie-ieshims_31bf3856ad364e35_11.2.9600.17691_none_cdb7ab0bf6f2f646\IEShims.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17691_none_16595f75a74a8fd8\ieproxy.dll to C:\Windows\winsxs\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17691_none_16595f75a74a8fd8\ieproxy.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-ie-ielowutil_31bf3856ad364e35_11.2.9600.17691_none_8ca0873ccdf4ad9e\ielowutil.exe to C:\Windows\winsxs\x86_microsoft-windows-ie-ielowutil_31bf3856ad364e35_11.2.9600.17691_none_8ca0873ccdf4ad9e\ielowutil.exe.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-ie-f12tools_31bf3856ad364e35_11.2.9600.17691_none_0f6ab9deeddaeaa8\F12Tools.dll to C:\Windows\winsxs\x86_microsoft-windows-ie-f12tools_31bf3856ad364e35_11.2.9600.17691_none_0f6ab9deeddaeaa8\F12Tools.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.2.9600.17691_none_3853e7b8d41e3aee\DiagnosticsTap.dll to C:\Windows\winsxs\x86_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.2.9600.17691_none_3853e7b8d41e3aee\DiagnosticsTap.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17691_none_c1cf87e69c90519a\iedvtool.dll to C:\Windows\winsxs\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17691_none_c1cf87e69c90519a\iedvtool.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_0e25b5cf5090772f\AcSpecfc.dll to C:\Windows\winsxs\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_0e25b5cf5090772f\AcSpecfc.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18128_none_0e24b58550915dd8\AcGenral.dll to C:\Windows\winsxs\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18128_none_0e24b58550915dd8\AcGenral.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18409_none_d0b0307b2242fd41\acwow64.dll to C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18409_none_d0b0307b2242fd41\acwow64.dll.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17691_none_85541d45f73dee78\iexplore.exe to C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17691_none_85541d45f73dee78\iexplore.exe.
Successfully copied file C:\Users\Lori\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_6a44515308ede865\acspecfc.dll to C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_6a44515308ede865\acspecfc.dll.


Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17691_none_6ec65434ee5c50f4
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17691_none_6ec65434ee5c50f4
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-ie-vgx_31bf3856ad364e35_11.2.9600.17691_none_73618c814574eaf5
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-ie-vgx_31bf3856ad364e35_11.2.9600.17691_none_73618c814574eaf5
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.17691_none_cdce256fe93e23b6
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.17691_none_cdce256fe93e23b6
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_11.2.9600.17691_none_792974be2aeceb00
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_11.2.9600.17691_none_792974be2aeceb00
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-ie-ieshims_31bf3856ad364e35_11.2.9600.17691_none_cdb7ab0bf6f2f646
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-ie-ieshims_31bf3856ad364e35_11.2.9600.17691_none_cdb7ab0bf6f2f646
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17691_none_16595f75a74a8fd8
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17691_none_16595f75a74a8fd8
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-ie-ielowutil_31bf3856ad364e35_11.2.9600.17691_none_8ca0873ccdf4ad9e
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-ie-ielowutil_31bf3856ad364e35_11.2.9600.17691_none_8ca0873ccdf4ad9e
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-ie-f12tools_31bf3856ad364e35_11.2.9600.17691_none_0f6ab9deeddaeaa8
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-ie-f12tools_31bf3856ad364e35_11.2.9600.17691_none_0f6ab9deeddaeaa8
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.2.9600.17691_none_3853e7b8d41e3aee
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.2.9600.17691_none_3853e7b8d41e3aee
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17691_none_c1cf87e69c90519a
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17691_none_c1cf87e69c90519a
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_0e25b5cf5090772f
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_0e25b5cf5090772f
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18128_none_0e24b58550915dd8
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-a..ence-mitigations-c3_31bf3856ad364e35_6.1.7601.18128_none_0e24b58550915dd8
Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18409_none_d0b0307b2242fd41
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18409_none_d0b0307b2242fd41
Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17691_none_85541d45f73dee78
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17691_none_85541d45f73dee78
Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_6a44515308ede865\acspecfc.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_6a44515308ede865\acspecfc.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c4_31bf3856ad364e35_6.1.7601.18128_none_6a44515308ede865\acspecfc.dll
PowerCopy:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 16 datablocks.
Finish time: 2015-06-12 13:57:12.877
Script hash: AK3pyLXDOiiLdhanxR74M6/CEFIRw+ycs24Td9NAZPU=
----------------------EOF-----------------------
 
Should be the last two now.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please


Step#2 - SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Step#3 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.


Items for your next post
1. SFCFix.txt
2. CBS.txt
3. CheckSur.log
 

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