[SOLVED] [WinServer2012 x64] WU 80070246. DISM Error: 582 illegal character was encountered.

[Sysnative Windows Update]

Please retry this:

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\x86_ntprint.inf_31bf3856ad364e35_6.2.9200.17072_none_37b45bc08c137986\ntprint.inf

Be very careful when copy-pasting the command. If it fails again, please keep the command prompt open and copy-paste the following and hit Enter:

doskey /history >1 && notepad 1

A notepad will open with some information. Please attach it to your reply.

 

[jwolber]

It failed again with the same result. I have even confirmed the file is in that location by going into the directory C:\Windows\WinSxS\x86_ntprint.inf_31bf3856ad364e35_6.2.9200.17072_none_37b45bc08c137986\ - the file is indeed there.

Attached is the txt file. Thanks!

 

[Sysnative Windows Update]

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Attempt to install the driver just like you have in the past. (see instructions below!).
3. Stop Process Monitor as soon as driver install fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML, setupapi.dev.log as well as your CBS.log.

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\x86_ntprint.inf_31bf3856ad364e35_6.2.9200.17072_none_37b45bc08c137986\ntprint.inf
​

 

[jwolber]

I noticed the error I kept getting was that the Component Store was corrupt when trying to run those updates - went ahead and ran SFC /SCANNOW and it stated again there were corrupt files and that they were repaired. Just to try it, I went ahead and ran DISM /Online /Cleanup-Image /RestoreHealth 1 more time as we had not tried that since the last corrections you had me run - low and behold it actually completed and said everything was repaired!! I rebooted the server, tried running Windows Updates 1 more time and they all succeeded!!! My server is now back to 100% operational and All I have to say is that you guys are Amazing!!! I know this was probably a headache for you guys but you guys never gave up and saved me from a ton of work having to rebuild this server. I am going to be leaving a good Donation from my Company as it was worth every penny! Thanks again for all of the help and professionalism you showed me, by far 100 times better than anything Microsoft offered in the way of help, I really cannot thank you enough. I will be recommending this site to anyone with any similar issue that I run across, Thanks!!!!!

 

[Sysnative Windows Update]

I'm very happy to hear that your issues have been resolved. We appreciate the donation.

Best,
Mihael

 

[jwolber]

I just wanted to say thanks again. The Donation has been made, I will be sure to spread your site around to anyone with any similar issues, you guys are seriously amazing!