Problems Win 10 update and DISM Error: 0x800f081f

jhgreene

jhgreene

Well-known member
Joined
Feb 6, 2015
Posts
60
Hi :wave: I recently upgraded Win 7 Home to Win 10. It works for the most part but there are several issues

Some current updates fail to install (kb308144 and kb2267602

wufails.png​

I have hidden a couple of old updates that also fail (KB2596787 and KB2825645)


wufailsold.png

​
I next tried running SFC /SCANNOW which gave me the following information:
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log.


I then found the suggestion to run the DISM command, which I did with the following parameters:
dism.exe /online /cleanup-image /scanhealth
dism.exe /online /cleanup-image /restorehealth

/scanhealth reported:The component store is repairable.
The operation completed successfully.
/restorehealth reported:
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location

I tried it also with a mounted ISO as a local source with the same result





I downloaded and ran SFCFix, with the same result as dism /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.10240.16384

Image Version: 10.0.10240.16384

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.​

Please find attached the existing logs for

I tried a repair install using a local iso and the online option both seem disappear about half way through.

Any assistance would be GREATLY appreciated :banghead:


Thank you thank you

Jeremy

 

Attachments

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.
 
I have also tried a repair install with the win home 64 iso file mounted on virtual drive H:\
setuperr logs attached early one from
"C:\$Windows.~WS\Sources\Panther\setuperr1.log"
later one from
"C:\$Windows.~BT\Sources\Panther\setuperr2.log"

they may help with what the problem is

the repair update crashes and disappears part way through
 

Attachments

Hello,

Please do the following:

bMTzsQ3.png
SFCFix Script (.zip)

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

  • Download View attachment SFCFix.zip and save this file to your Desktop.
  • Note: Ensure this file is named SFCFix.zip. Do not rename the file.
  • Close all open windows.
  • SFCFix.exe
    bMTzsQ3.png
    and SFCFix.zip
    49i66Jv.png
    should both be present on your Desktop.
  • Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  • SFCFix will now process the script. Upon completion, a file (SFCFix.txt) will be created on your Desktop.
  • Copy the contents of the file and paste in your next reply.

MgeHyNE.png
SFC /Scannow

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the three bold lines below and paste into the Notepad document:

    sfc /scannow
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file sfcscannow.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate sfcscannow.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
hi i am getting zip file is corrupt. i have re downloaded repaired it with winzip and it still bombs out


2015-09-07_1522.png


sfcfix.txt

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-07 15:18:48.764
Microsoft Windows 8.1 - amd64
Using .zip script file at C:\Users\jhg\Desktop\SFCFix.zip [1]
Failed to extract zip archive.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 21 datablocks.
Finish time: 2015-09-07 15:19:08.797
Script hash: +gGkq96Zw7zPmZM7ASNizbYTrjNuCt+0hz7mHSAHXbE=
----------------------EOF-----------------------
 
Hello,

Please delete your copy of SFCFix.exe. Redownload from here and save/move the file to your Desktop.
Please delete SFCFix.zip (if still present). Redownload from here: View attachment SFCFix.zip and save/move the file to your Desktop.

Repeat my previous instructions from, "SFCFix.exe
bMTzsQ3.png
and SFCFix.zip
49i66Jv.png
should both be present on your Desktop." onwards.

If the above does not work, please try using a different browser to download the files.
 
Hi LT

I am getting a similar fault after redownloading

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-08 16:00:02.617
Microsoft Windows 8.1 - amd64
Using .zip script file at C:\Users\jhg\Desktop\SFCFix.zip [3]
Failed to extract zip archive.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 21 datablocks.
Finish time: 2015-09-08 16:00:07.834
Script hash: +gGkq96Zw7zPmZM7ASNizbYTrjNuCt+0hz7mHSAHXbE=
----------------------EOF-----------------------
 
Hello,

I apologise for the delay. We are currently looking for a solution to the issue you're experiencing with SFCFix.

I will return with instructions for you shortly.
 
Hi LT

Reactivated UAC
I still get the same error message as per cap in post #7
i have tried chrome and ffox

sfc text is below

cbs txt is on box link https://app.box.com/s/z42h0jtz6cbnbwgqkynt7hukx4i2iaho


SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-11 11:33:17.809
Microsoft Windows 8.1 - amd64
Using .zip script file at C:\Users\jhg\Desktop\SFCFix.zip [5]
Failed to extract zip archive.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 21 datablocks.
Finish time: 2015-09-11 11:33:19.696
Script hash: +gGkq96Zw7zPmZM7ASNizbYTrjNuCt+0hz7mHSAHXbE=
----------------------EOF-----------------------
 
Hi jhgreene,

Please do the following:

MgeHyNE.png
Manual Fix

  • Please delete any files named SFCFix.zip on your Desktop, as well as folders named SFCFix.
  • Download View attachment SFCFix.zip and save this file to your Desktop.
  • Right-click SFCFix.zip and click Extract All....
  • Place a checkmark next to Show extracted files when complete and click Extract.
  • A window will open displaying 4 folders and 1 file named Fix.bat.
  • Right-click Fix.bat
    lmRDSkT.png
    and click
    AVOiBNU.jpg
    Run as administrator.
  • A Command Prompt window will briefly open and close.

MgeHyNE.png
SFC /Scannow

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the three bold lines below and paste into the Notepad document:

    sfc /scannow
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file sfcscannow.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate sfcscannow.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
Hi Jeremy,

I cannot access the file you have uploaded. Could you re-upload (allowing public access) or ZIP up and attach the file in your next reply.

Thank you.
 
Hi LT,

Sorry about that. Here's a compressed file.

Thanks again for your help
Jeremy
 

Attachments

Hello,

Please run Windows Update, and attempt to install available updates. Let me know how you get on.
 
hi
no joy im afraid

caps and logs attached

2015-09-16_1003.png
 

Attachments

  • 2015-09-16_1042.png
    2015-09-16_1042.png
    16.5 KB · Views: 0
  • 2015-09-16_1043.png
    2015-09-16_1043.png
    15.8 KB · Views: 0
  • WindowsUpdate.zip
    WindowsUpdate.zip
    21.4 KB · Views: 2
  • CBS.rar
    CBS.rar
    294.4 KB · Views: 2
Hello jhgreene,

Please do the following:

MgeHyNE.png
DISM /RestoreHealth

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the three bold lines below and paste into the Notepad document:

    dism /online /cleanup-image /restorehealth
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file dism.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate dism.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
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