[SOLVED] [Win10v1607b14393 x64] 2017-05 Cumulative upd. fails; no problems detected by SFCFIX.

SBG

Contributor
Joined
Jun 7, 2017
Posts
81
Hi

2017-05 cumulative update has been failing consistently on my machine with the following error:

2017-05 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4019472)

Some update files are missing or have problems. We'll try to download the update again later.
Error code: (0x80073712)

It goes up to 9% completion, stays there for considerable time, then moves to 10% and within a short time (few seconds) gives error.

I tried running SFC /scannow command, which results in:

Windows Resource Protection could not start the repair service.

I then executed the DISM command:
dism /online /Cleanup-Image /checkHealth

which gave the message that component store is repairable.

I subsequently executed the dism with /restoreHealth option, which completed with 'restore operation completed successfully' message. Subsequent dism execution with /checkHealth option said 'No component store corruption detected'.

The update still fails after 9% to 10% completion.

I downloaded and executed the SFCFix, the output is attached here. I will shortly upload the CBS logs.

Please help.

Thanks
Subodh
 

Attachments

Update: When trying to download the SFCFixScript.txt, it gives error 404, file not found (dropbox) error.
 
Thanks for replying to the request.

Yes I am still in the same situation. I get one message everyday indicating that the update for 2017-06 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4022715) failed.
 
OK, please start with the following so I can get a clean log.

SFC Scan
1. Right-click on the Start button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
I cannot execute the sfc command. Here is what happens:
C:\WINDOWS\system32>sfc /scannow
Windows Resource Protection could not start the repair service.
C:\WINDOWS\system32>
 
Thanks. Please do the following.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
The operation was performed successfully:


C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 10.0.14393.0
Image Version: 10.0.14393.0
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
C:\WINDOWS\system32>copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
Overwrite C:\Users\subodhan\Desktop\cbs.txt? (Yes/No/All): y
1 file(s) copied.
C:\WINDOWS\system32>



Please find attached the CBS.txt.
View attachment cbs.txt
 
Good. Please do the following again.

SFC Scan
1. Right-click on the Start button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
The SFC failed again:

C:\WINDOWS\system32>sfc /scannow
Windows Resource Protection could not start the repair service.
C:\WINDOWS\system32>copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
Overwrite C:\Users\subodhan\Desktop\cbs.txt? (Yes/No/All): y
1 file(s) copied.
C:\WINDOWS\system32>


Here is the CBS.txt:
View attachment cbs.txt
 
I see the issue.

Code:
2017-07-18 12:27:51, Info                  CBS    Failed to load sfp DLL from path: C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.82_none_5be7b69702339d1d\\wrpint.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Here is the content of the file:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-07-18 20:26:06.038
Microsoft Windows 10 Build 14393 - amd64
Using .txt script file at C:\Users\subodhan\Desktop\SFCScript.txt [0]


FileScan::
[0: 1] C:\scratch\wrpint.dll
File is untraceable.
Found: 2y52GSxuTJEE/QR0vUbDwMDA1lI3TMeQQAhdHVwBeps=
Version number not available.
Trace not available.

[1: 1] C:\Windows\WinSxS\Temp\InFlight\287cc437a4bbd2010100000088143034\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.350_none_43278ee965418581\wrpint.dll
File is untraceable.
Found: z4SqwDBKfTtgYpmnD67iNXoAWHc/VlBSwW/2Fi/8Maw=
Found: 10.0.14393.0
Trace not available.

[2: 3] C:\Windows\WinSxS\Temp\InFlight\287cc437a4bbd2010100000088143034\x86_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.350_none_e708f365ace4144b\wrpint.dll
File is untraceable.
Found: Cunf4PnFMUGDwgQNc1b4nDPTWpH0c2H2iRCsVGQc/AE=
Found: 10.0.14393.0
Trace not available.
[C:\Windows\WinSxS\x86_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.82_none_ffc91b1349d62be7\wrpint.dll]
[C:\Windows\WinSxS\x86_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.0_none_dab53140259fad95\wrpint.dll]
FileScan:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-07-18 20:26:16.734
Script hash: 8xHiICBNDJ3AF6wvHLs+gMoT4tkAQPky3ZNP1qLYDJw=
----------------------EOF-----------------------
 
Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Good. Please do the following again.

SFC Scan
1. Right-click on the Start button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
The SFC /Scannow failed again:

C:\WINDOWS\system32>sfc /scannow
Windows Resource Protection could not start the repair service.
C:\WINDOWS\system32>


Here is the cbs.zip:
View attachment cbs.zip
 
Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

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