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[7SP1Pro x64] On Screen Keyboard (OSK) not starting

Re: Win 7 X64 SP1 On Screen Keyboard (OSK) not starting

No problem with updates as only recently installed about 20 or so security patches up to Dec 2018 as advised Group B patching (as Ask Woody site advised)
 
Re: Win 7 X64 SP1 On Screen Keyboard (OSK) not starting

If you mean osk problem then yes. Tried twice.
 
Re: Win 7 X64 SP1 On Screen Keyboard (OSK) not starting

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:



  • Download GSmartControl and save it on your Desktop;
  • Execute gsmartcontrol.exe; Let the install complete and launch the programme.
  • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
  • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
    info_failing.png
 
Re: Win 7 X64 SP1 On Screen Keyboard (OSK) not starting

View attachment WDC_WD5000LPVX-08V0TT5_WD-WX81A9344250_2018-05-12.txt2018-05-12_060246.png2018-05-12_060306 2.png
softwaremaniac said:
GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:



  • Download GSmartControl and save it on your Desktop;
  • Execute gsmartcontrol.exe; Let the install complete and launch the programme.
  • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
  • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
    info_failing.png
Click to expand...
Here you go.
 
Re: Win 7 X64 SP1 On Screen Keyboard (OSK) not starting

Magdalene said:
View attachment 35390View attachment 35391View attachment 35392
softwaremaniac said:
GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:



  • Download GSmartControl and save it on your Desktop;
  • Execute gsmartcontrol.exe; Let the install complete and launch the programme.
  • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
  • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
    info_failing.png
Click to expand...
Here you go.
Click to expand...

Hi Softwaremaniac,

Just ran Dependency Walker and dragged OSK.exe (C:\Windows\System32\osk.exe) onto screen and it threw up these errors.
screen shot attached.
Magdalene.2018-05-13_200648.png
 
Re: Win 7 X64 SP1 On Screen Keyboard (OSK) not starting

Magdalene said:
View attachment 35646View attachment 35647
softwaremaniac said:
I'm slowly running out of ideas. Can you run both SFC and SURT again please?
Click to expand...

Here you go.

Magdalene
Click to expand...


Just noticed that osk.exe appears in Task manager when invoked from Ease of access. It shows in both Applications and processes tabs as running.
Then when I click on Ok in the Pop-up box 'Could not start On screen keyboard' they disappear from Task manager.

Is this of any help to you as it confuses the hell out of me !

Magdalene.
 
Re: Win 7 X64 SP1 On Screen Keyboard (OSK) not starting

Magdalene said:
Magdalene said:
View attachment 35646View attachment 35647
softwaremaniac said:
I'm slowly running out of ideas. Can you run both SFC and SURT again please?
Click to expand...

Here you go.

Magdalene
Click to expand...


Just noticed that osk.exe appears in Task manager when invoked from Ease of access. It shows in both Applications and processes tabs as running.
Then when I click on Ok in the Pop-up box 'Could not start On screen keyboard' they disappear from Task manager.

Is this of any help to you as it confuses the hell out of me !

Magdalene.
Click to expand...

HI All,

Just ran Process explorer with filters for OSK.exe Utilman.exe Consent.exe ( the last two are associated with the running of osk.exe apparently.
See results attached at tis link: https://1drv.ms/u/s!AnDhvaal73o_gQNbAttoTIrRm16O
Any info here that's useful as noticed several files not found

Link where info found:Slow On-Screen Keyboard start


Magdalene
 
Re: [7SP1 x64] On Screen Keyboard (OSK) not starting

There is a possibility that when OSK starts, it looks for some library (dll) code and isn't finding it. Let's restore your redistributable runtimes. There is a very quick and easy tool that will do this. Download Visual C++ Runtime Installer (All-In-One) - MajorGeeks
Read what Tim wrote about it and run the video, he has there. Download and run the installer after creating a restore point. Since we don't know which runtimes are the problem, just install them all. Here is some background info on what these are. Why Are There So Many “Microsoft Visual C++ Redistributables” Installed on My PC?
 
Re: [7SP1 x64] On Screen Keyboard (OSK) not starting

StruldBrug said:
There is a possibility that when OSK starts, it looks for some library (dll) code and isn't finding it. Let's restore your redistributable runtimes. There is a very quick and easy tool that will do this. Download Visual C++ Runtime Installer (All-In-One) - MajorGeeks
Read what Tim wrote about it and run the video, he has there. Download and run the installer after creating a restore point. Since we don't know which runtimes are the problem, just install them all. Here is some background info on what these are. Why Are There So Many “Microsoft Visual C++ Redistributables” Installed on My PC?
Click to expand...


Hi, thanks for continued support in this.

Successfully installed all Visual C++ Redistributables as per your post. Then a cold Boot. However still the problem persists.

On the bright side though I now have all the versions (Was missing 2012)

Magdalene.
 
Re: [7SP1 x64] On Screen Keyboard (OSK) not starting

I'm not surprised at the result ... it would have been too easy! The next library area we should pursue is .Net Framework and now updates come into the picture. A scary scene. I need some time to look into Framework. More info is here ... What Is the Microsoft .NET Framework, and Why Is It Installed on My PC? Considering the age of OSK, version 3.5.1 seems to be of most interest. I'm not sure if its best to try and fix things now or wait for DefCon 3 in a couple of weeks. By now, you should have been notified by WU that KB4099633 is waiting in the wings. It is a package rollup of 3 updates for versions 3.5.1, 4.5.2, and 4.6.1 Maybe the update, which is cumulative, will fix the issue. If you want to do a repair now, howtogeek gives a link to an MS repair tool, you can use. I've never had call to run it myself, but if get some time later, I might check it out. Possibly, others will shed more light on the situation.
 

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