[SOLVED] Could not find missing package manifest/cat

[Maxstar]

Hi,

Please run SetupDiag again and post the new logs.

 

[Averell]

Hi, here are the files:

 

[Maxstar]

Hi,

Please provide also the following logs if exists:
C:\$Windows.~BT\Sources\Panther\Setuperr.log
C:\$Windows.~BT\Sources\Panther\Setupact.log

Edit:

2024-09-29 19:48:30, Info       [0x08040f] MIG        Setting SMI registry mappings for user context (HKU\S-1-5-21-2720980704-1410060006-1882061215-1008, HKU\S-1-5-21-2720980704-1410060006-1882061215-1008_Classes)
2024-09-29 19:48:30, Info                  MIG        GetKnownFolderLocation: Folder ID CSIDL_PRINTHOOD is not present in the environment
2024-09-29 19:48:30, Error                 SP         Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-21-2720980704-1410060006-1882061215-1008): Win32Exception: Le fichier sp�cifi� est introuvable. [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)[gle=0x000036b7]

Provide the profile information of this system.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
  Copy and paste the following commands one at a time into the command prompt and press enter after each.
  

  reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > "%userprofile%\desktop\ProfileList.txt"
  reg query "HKEY_USERS" >> "%userprofile%\desktop\ProfileList.txt"
  wmic useraccount get name,sid >> "%userprofile%\desktop\ProfileList.txt"

• These commands will collect the System and Application logs and create ProfileList.txt on your Desktop.
• Attach this file in your next reply.

 

[Averell]

Hi Maxstart, here are the files. Thanks again for your perseverance with me :)

 

[Averell]

Theres is one file missing which I needed to compress

 

[Maxstar]

Do you recognize the following account and does the highlighted folder exist?

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2720980704-1410060006-1882061215-1008
    ProfileImagePath    REG_EXPAND_SZ    C:\Users\defaultuser100000

 

[Averell]

Hi, the profile is there.

but the user is unknown for me.

 

[Maxstar]

It seems C:\Users\defaultuser100000 is an copy of C:\Users\defaultuser100000.PC-AMOI

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2720980704-1410060006-1882061215-1010
    ProfileImagePath    REG_EXPAND_SZ    C:\Users\defaultuser100000.PC-AMOI

It also seems that both of them are not longer in use?

 

[Averell]

Hi, I never created them.
Should I remove both folders ?

 

[Maxstar]

Hi,

Please create a full system image and run the following fix with FRST.

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[Averell]

Hi Maxstar, can you please explain what you mean by this: create a full system image.
Do you mean a backup ?
Thank you

 

[Maxstar]

Hi,

Yes, a complete backup (image) of this installation.

 

[Averell]

Hi, the reinstall failed with a different error.

I have also attached the previous log and CBS log.

 

[Maxstar]

Hi,

Please attach the following logs:
C:\$Windows.~BT\Sources\Panther\Setuperr.log
C:\$Windows.~BT\Sources\Panther\Setupact.log

 

[Averell]

Hi

 

[Maxstar]

Thanks, provide also new logs of FRST to look at.

Start the

Farbar Recovery Scan Tool again.

• Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
• Right-click to run the tool as administrator.
• Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
• Press the Scan button.
• Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
• Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

 

[Averell]

Hi

 

[Maxstar]

Please uninstall the following from the software list because both tools installed a driver an a temp folder which seems to be missing.
- CPUID ROG CPU-Z 2.09
- HWiNFO64

S3 HWiNFO_191; \??\C:\Users\<username>\AppData\Local\Temp\HWiNFO64A_191.SYS [X] <==== ATTENTION

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[Averell]

Hi should I try again the reinstall ?
The system did reboot automatically.
Thank you

 

[Maxstar]

Please do the following first.

Open an elevated command prompt and run the following command. Attach Rollback.txt to your next post.

dir /s /a C:\$Windows.~BT\Sources\Rollback > "%userprofile%\Desktop\Rollback.txt"