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[SOLVED] First Post - Windows 7 Update Failure
Moderator, Windows Update Expert, Security Analyst
Staff member
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Moderator, Windows Update Expert, Security Analyst
Staff member
Great. Create a restore point.
OK, restore point created.
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
Fixlog and ComponentsScanner files are attached. The Fixlist took a long time to run. I ended up leaving the computer on all night and it was finished when I woke up.
Moderator, Windows Update Expert, Security Analyst
Staff member
Well done. The new log is almost half in size compared to the previous one.
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
Fixlog and ComponentsScanner files are attached.
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
Fixlog and ComponentsScanner files are attached.
Moderator, Windows Update Expert, Security Analyst
Staff member
Install Update with DISM
Download the attached file and extract it. It contains the update MSU file.
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each
cd C:\temp
replace C:\temp with your path if different
expand Windows6.1-KB2832414-x64.msu -f:* C:\temp
DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2832414-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log
DISM failed. Screen shot and CBS files are attached.
DISMFail_KB2832414_03152024.jpg
139 KB
· Views: 1
CBS.zip
CBS.zip
56.3 KB
· Views: 1
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
Fixlog and ComponentsScanner files are attached.
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
Fixlog and ComponentsScanner files are attached.
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
Fixlog and ComponentsScanner files are attached.
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1: Provide the Components Hive
1. Navigate to
C:\Windows\System32\Config and locate the
COMPONENTS file.
2. Please copy this file to your desktop.
Note : If you receive an error that this file is in-use, simply reboot your computer and try again.
Note : If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3.
Right-click on this file on your desktop and select
Send To...Compressed (zipped) folder . This will create a file named
COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to
Gofile or
WeTransfer and just provide the link here.
Option#2 (only if you are unable to follow the previous instructions)
Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start .
When it says Finished successfully , click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS .
Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS .
Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder .
Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
You can close any open windows you have as well as the RegBak program now.
Step 2: FRST Scan
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
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