[SOLVED] First Post - Windows 7 Update Failure

Great. Check Windows Update but do not any updates.
Provide a screen of the available important updates.
 
Checked for updates and screen grab of important updates is attached.
 

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  • WindowsImportantUpdatesAvailable_03042024.jpg
    WindowsImportantUpdatesAvailable_03042024.jpg
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Try to install KB4493132 only and report the result.
If it fails attach a fresh copy of the file cbs.log
 
Tried using Windows Update and got the attached error message.
 

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  • WindowsUpdateErrorMsg_KB4493132_03042024.jpg
    WindowsUpdateErrorMsg_KB4493132_03042024.jpg
    110.6 KB · Views: 3
I searched for KB4493132 on the Microsoft Update Catalog and did not find it.

Microsoft Update Catalog

Per Microsoft "This update enables reminders about Windows 7 end of support." so it does not sound like it's important.
 
Run ComponentsScanner:
  • Download
    61f7aba7309a1-ComponentsScanner_Icon.png
    ComponentsScanner and save it on your desktop.
    64bit: https://sysnative.com/apps/componentscollector/ComponentsScanner.exe
  • Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
  • Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
  • Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
  • Attach that file to your next reply.
 
My apology, I thought I hit the Post button on this and forgot. The CBS file after restart this morning is attached.

I proceed with the ComponentsScanner.
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
  1. Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
  2. Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
  3. Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
  4. Attach that file to your next reply.
 

Attachments

Last edited:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

There are a lot of duplicate files in the folder c:\windows\winsxs. This is a first fix to remove them.

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

System needed a restart and came up fine. Fixlog is attached.

Do you think it's time to create another system image?
 

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Do you think it's time to create another system image?
Click to expand...
Please do following first.

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
  1. Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
  2. Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
  3. Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
  4. Attach that file to your next reply.
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
  1. Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
  2. Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
  3. Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
  4. Attach that file to your next reply.
 

Attachments

FRST Scan:
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

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