[SOLVED] First Post - Windows 7 Update Failure

[MarMax]

SFCFix, Command Prompt screen shot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #858 again. You can skip step 1, 2 and the command expand at step 5.

 

[MarMax]

SFCFix, Command Prompt screen shot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #858 again. You can skip step 1, 2 and the command expand at step 5.

 

[MarMax]

SFCFix, Command Prompt screen shot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #858 again. You can skip step 1, 2 and the command expand at step 5.

 

[MarMax]

SFCFix, Command Prompt screen shot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #858 again. You can skip step 1, 2 and the command expand at step 5.

 

[MarMax]

SFCFix, Command Prompt screen shot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #858 again. You can skip step 1, 2 and the command expand at step 5.

 

[MarMax]

SFCFix, Command Prompt screen shot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #858 again. You can skip step 1, 2 and the command expand at step 5.

 

[MarMax]

SFCFix, Command Prompt screen shot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #858 again. You can skip step 1, 2 and the command expand at step 5.

 

[MarMax]

SFCFix, Command Prompt screen shot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #858 again. You can skip step 1, 2 and the command expand at step 5.

 

[MarMax]

Alright . . success with KB4474419. Command prompt screenshot attached. It restarted fine but KB4474419 was still in the important updates list. I ran Windows update and it completed and is now not on the list after another restart.

Seems like it may be time for another system image.

 

[PeterJ]

Seems like it may be time for another system image.

Yes, please do.

Check Windows Update again and provide a screenshot of the available important updates first.

 

[MarMax]

OK, I'll start the image just before I go to bed. I've got some things to do with the computer today. The Important Update list is attached.

 

[PeterJ]

OK, when the image is completed do following.

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._40a6dff87423268e55a909d40a310ac66386be0d.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows6.1-kb4516065-x64_40a6dff87423268e55a909d40a310ac66386be0d.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4516065-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log