[SOLVED] First Post - Windows 7 Update Failure

[MarMax]

Command Prompt screenshot and CBS files are attached.

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._d3de52d6987f7c8bdc2c015dca69eac96047c76e.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows6.1-kb4490628-x64_d3de52d6987f7c8bdc2c015dca69eac96047c76e.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4490628-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MarMax]

Installed successfully, no restart required. Command prompt screenshot attached.

 

[PeterJ]

Great.
Restart the machine.
Try to install KB4516065 again as in message #880.

 

[MarMax]

Restarted and reran the KB. Command Prompt screenshot and CBS files are attached.

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._c2d1cef74d6cb2278e3b2234c124b207d0d0540f.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows6.1-kb4019264-x64_c2d1cef74d6cb2278e3b2234c124b207d0d0540f.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4019264-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MarMax]

Per my records we successfully installed KB4019264 several months back. Just confirming that you want me to do it again.

 

[PeterJ]

Ok, I didn't recall. Please provide a fresh copy of the components hive first.

 

[MarMax]

Components hive is attached.

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._8acf6b3aeb8ebb79973f034c39a9887c9f7df812.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows6.1-kb4516655-x64_8acf6b3aeb8ebb79973f034c39a9887c9f7df812.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4516655-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MarMax]

Command prompt screenshot and CBS files are attached. The DISM failed immediately.

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._ad02ba6500855333621fecf1b95cc15a8950f2e8.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows6.1-kb4489878-x64_ad02ba6500855333621fecf1b95cc15a8950f2e8.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4489878-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MarMax]

We headed out to the desert for a few nights and I'm away from the office Win7 PC. I'll complete the Message #892 instructions on 7/31.

 

[PeterJ]

Ok, have a nice trip.

 

[MarMax]

Command prompt screenshot and CBS files are attached for Message #892 DISM install.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #892 again. You can skip step 1, 2 and the command expand at step 5.

 

[MarMax]

Command prompt screenshot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #892 again. You can skip step 1, 2 and the command expand at step 5.

 

[MarMax]

Command prompt screenshot and CBS files are attached.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Perform the instructions in message #892 again. You can skip step 1, 2 and the command expand at step 5.