Hello.
1. Malwarebytes
You didn't send the detected item to Quarantine as instructed
here (step 1). Please run the tool once more and make sure you do so.
2. Eset
To view the log after ESET Online Scanner has been closed,
Show hidden files and folders must be enabled in File Explorer. New logs are appended to the existing log files when multiple scans are run. The path to the log file is the following: C:\Users\username\AppData\Local\Temp\
log.txt
Change the username with your username (Owner) and copy/paste the log created when you performed the full scan, in your next reply.
3. Norton
Do you have the paid version of Norton? If not, I would like it to get uninstalled. Sometimes the specific antivirus causes issues, and I would like to check about it.
4. Uninstall programs
We already uninstalled some programs, but more they need to be uninstalled (e.g. Adobe Flash Player, Java, SpyHunter, QnswnbsXi...).
In addition...
Although axe0 already talked about pirated programs when you started this topic more than a month ago, and although I also warned about the risks when having such programs, I am not sure if your huge list of installed programs includes only genuine activated programs. Since there is an increased possibility the cause of your issue to be a 3rd party program, I would like you to let me know which programs are not activated with a genuine license. Normally, I would ask you to uninstall them, but you said that you are not able to do that. Since I can do this using the FRST tool, please let me know. It's not that I'm trying to put you in a difficult situation, but since we are trying to find a solution for a very long time now, I really would like your sincere contribution.
Examples of programs I wonder if they are legit:
Able2Extract Professional 18.0
Active@ Partition Recovery Ultimate 15
Adobe Lightroom Classic
Adobe Photoshop 2022
Adobe Photoshop CS6 Extended 13.0
Advanced IP Scanner 2.5
ApowerRecover
BB FlashBack Pro
FILERECOVERY Professional
Jing
MEmu
Software Imperial Data Recovery Wizard
Stellar Data Recovery
Stellar Repair for Word
TextCrawler Pro 3.1.3
Topaz DeNoise AI 3.7.2
Topaz Photo AI 1.2.10
Topaz Sharpen AI
Wondershare Recoverit
In your next reply please post:
- The correct Malwarebytes report
- The eset.txt (from the full scan you did )
- A reply about Norton
- Programs which are not activated with a genuine license and must get uninstalled