Problem with windows update - now boots to black screen with cursor. SFC & DISM no longer work. Can't repair.

Didn't see a log.zip this time,
You are correct. Sorry, there shouldn't be no file log.zip.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\System32\DriverStore\FileRepository\sensorshidclassdriver.inf_amd64_acff44a7dc3aa3b2\sensorshidclassdriver.inf
When completed, copy/paste the following line and press enter.
pnputil -a C:\Windows\System32\DriverStore\FileRepository\sensorsalsdriver.inf_amd64_4f9cbff39708c3e9\sensorsalsdriver.inf
When completed, copy/paste the following line and press enter.
pnputil -a C:\Windows\System32\DriverStore\FileRepository\locationprovider.inf_amd64_c5d71ff8319e9e1d\locationprovider.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 

Attachments

Hmm, we have a curious error now.
Did you do something else besides the given instructions ?

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

Last edited:
Hmm I don't think so, my cats knocked out my usb wifi/bluetooth dongle so that's gone now and the onboard one is back on, but it doesn't work quite right. (rfcomm issue) looks like that showed up in this log. I can disable during update attemps if needed.
 

Attachments

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

Restart the machine.
Try to install KB3000850 again.
If it fails attach the files C:\Windows\Logs\CBS\cbs.log and C:\Windows\INF\setupapi.dev.log.
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\System32\DriverStore\FileRepository\tdibth.inf_amd64_440b57f6e1632a91\tdibth.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 

Attachments

Last edited:
Great. Looking better but we are not there yet. We do make progress.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\System32\DriverStore\FileRepository\hidscanner.inf_amd64_f02225a0c7e11d4b\hidscanner.inf
When completed, copy/paste the following line and press enter.
pnputil -a C:\Windows\System32\DriverStore\FileRepository\wpdmtp.inf_amd64_200f2b7f4ffb6d1d\wpdmtp.inf
When completed, copy/paste the following line and press enter.
pnputil -a C:\Windows\System32\DriverStore\FileRepository\wpdfs.inf_amd64_0e729876a834cfea\wpdfs.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 

Attachments

just got a chance to do this one, looks like that all went through, going to reboot for update attempt.

1697067120129.png
 

Attachments

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