You are correct. Sorry, there shouldn't be no file log.zip.Didn't see a log.zip this time,
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
- Download the attachment SFCFix.zip and save it on your desktop.
- Save any work you have open, and close all programs.
- Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
- SFCFix will launch, let it complete.
- Once done, a file will appear on your desktop, called SFCFix.txt.
- Open the file, then copy and paste its content in your next reply.
Step 2:
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\System32\DriverStore\FileRepository\sensorshidclassdriver.inf_amd64_acff44a7dc3aa3b2\sensorshidclassdriver.inf
When completed, copy/paste the following line and press enter.
pnputil -a C:\Windows\System32\DriverStore\FileRepository\sensorsalsdriver.inf_amd64_4f9cbff39708c3e9\sensorsalsdriver.inf
When completed, copy/paste the following line and press enter.
pnputil -a C:\Windows\System32\DriverStore\FileRepository\locationprovider.inf_amd64_c5d71ff8319e9e1d\locationprovider.inf
4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.