[SOLVED] Win10 - refuses to update to 22H2

Perfect, here is the next step to restore permissions and reset different components.

Restart your computer in safe mode with networking
  • Press the Windows icon on the keyboard together with the letter I, to get into the Settings.
  • Choose Update and Security.
  • From the menu at the left, choose Recovery.
  • Under the title Advanced startup at the right, choose Restart now.
  • From the window that will appear choose Troubleshoot and then Advanced options.
  • Choose Startup Settings and then Restart.
  • Press number 5, for choosing Safe mode with networking.
  • You will know that you are in Safe mode, if the background is black and Safe mode is written at the four corners of the screen.


Download
618d4144e9c5b-51a76de01d28c-Icon_Windows_Repair_All_in_One.png
Windows Repair (All-in-One) Portable to your desktop.
  • Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
  • Keep the defaults and click the Extract button.
  • A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
  • Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
  • Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
  • Double-click on Repair_Windows.exe to open.
  • When the program opens, click the Repairs tab and click the Open Repairs button.
  • A backup of your registry will be made. After a few moments you will have many options from which you can choose.
  • Please click the Unselect All button and then click to enable only the following ones:
    • Reset Registry Permissions
    • Reset File Permissions
    • Reset Service Permissions
    • Register System Files
    • Repair WMI
    • Remove Policies Set By Infections
    • Repair Windows Updates
    • Restore Important Windows Services
    • Set Windows Services To Default Startup
  • Ensure the Restart/Shutdown System check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
  • Once the fixes are complete you will be prompted to restart your machine. Answer Yes.
 
Ok, all done. I did the above and it ran for several hours. Rebooted and came up fine. But... Tried the update and failed with the same error.

Where can we go from here?
 
Hi,

Please attach a new copy of the CBS log(s) and the following log files.

C:\$Windows.~BT\Sources\Panther\setupact.log
C:\$Windows.~BT\Sources\Panther\setuperr.log.
 
interesting note. the panther logs files i do not have access to again. ill have to set permissions for access.

while tge last fix was running, the default acct it listed as using not tge acct i use to log into. so maybe something sill wrong in profiles?
 

Attachments

Hmm, could you please create a new administrator account to see if you have access to both files.
 
i am actually confused about the usr accounts. over the years i have switched from using a microsoft account to local. but something doesnt seem right.

in users folder there are:
default
dsalch
dsalc
public

but the login is listed as
dsalcdsalc

the original account was (and i would prefer) dsalch but i cant find a way ro log into that one. and the one that pops up to log into (dsalcdsalch) has nonuser directory

how can i clean this up?
 
Please provide an export of the ProfileList, to gather more information about all the accounts.
  • Click the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • Copy and paste the following command line and press Enter.
Code: 
reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > "%userprofile%\desktop\ProfileList.txt"
  • When finished, a logfile called ProfileList.txt is saved on your desktop.
  • Post the logfile as attachment in your next reply.
 
Open an elevated command prompt, run the following command and copy and paste the result in your next post.
Code: 
reg query HKEY_USERS
 
C:\WINDOWS\system32>reg query HKEY_USERS

HKEY_USERS\.DEFAULT
HKEY_USERS\S-1-5-19
HKEY_USERS\S-1-5-20
HKEY_USERS\S-1-5-21-1697430636-4132419337-2029641147-1001
HKEY_USERS\S-1-5-21-1697430636-4132419337-2029641147-1001_Classes
HKEY_USERS\S-1-5-18

C:\WINDOWS\system32>
 
Open the startmenu and copy and paste this command SystemPropertiesAdvanced and open > User Profiles > Settings.
Take a screenshot of this window and post it into your next post.
 
dsalcdsalc > C:\Users\dsalc is the current account, it seems C:\Users\dsalch is only a remnant of an removed account.

I would suggest to check this folder C:\Users\dsalch for personal files etc, and then remove this folder.
Then create a new account with this name if possible, if this succeeded you can migrate all the data from C:\Users\dsalc to the new user profile.
The final step is to delete MAINOFFICEPC\dsalcdsalc from the User Profiles Windows.
 
Perhaps, you have changed the user name that appears on the login screen I think?

You can check that in the Control Panel > User Accounts > Change user name. (This name will appears on the login and start screen).
 
i created the account dsalch, and set it to administrator, but it did not put the directory in USERS for it.
 
ok, i created an admin account called "dsalch" and changed the name that apperas for login on dslacdsalc to just dsalc

but no user directory for dsalch
 

Attachments

This is very odd, the export does not show a new account either! Please run the following command in an elevated prompt and post the result.
Code: 
icacls C:\users
 
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