[SOLVED] Win10 - refuses to update to 22H2

ok, done

I notice that there are still some HP drivers in there. I do not have ANY hp mhardware anymore.
 

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Also, I do not use the evoluent mouse any more. It could be removed.

there are a few others that i dont recognize. (apple, broadcom, dynastream, coolwaremax, sunix, etc) . if they are in use, i do not know where.
 
Thanks, are you still using the ManyCam software?

Please run the following command as well and attach the output.
Code: 
pnputil /enum-drivers  > "%userprofile%\desktop\pnputil.txt"
 
I dont know if this helps, but it does seem like the point that update quit running is around the time that I removed the HP printers and also updated the realtek audio drivers. But I cant's be sure. it was over a year ago.
 
Code: 
2023-02-18 09:10:58, Error      [0x0808fe] MIG    Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: Unable to determine inbox status of driver 'oem16.---' for 'ROOT\IMAGE\0000'. Error = 0x00000002
     set:      Description:        ManyCam Virtual Webcam
     set:      Parent Device:      HTREE\ROOT\0
     set:      Driver INF Name:    oem16.---

2023-02-18 09:15:43, Error                 SP     Failed to remove INF oem31.inf, Err = 0x3[gle=0x00000003]
2023-02-18 09:15:43, Error                 SP     Failed to remove INF oem38.inf, Err = 0x3[gle=0x00000003]

It seems, this driver of ManyCam is also causing an issue. Let's try to remove the printer drivers first, please run the following commands and post the result.

Code: 
pnputil /delete-driver oem31.inf /uninstall /force
pnputil /delete-driver oem38.inf /uninstall /force

To remove the Evoluent mouse driver you could use this command:
Code: 
pnputil /delete-driver oem25.inf /uninstall /force
 
Manycam is a problem if it is a problem. I cant work without it and resetting it up is a real chore if we were to remove it for a test. Hopefully there is another way!

C:\WINDOWS\system32>pnputil /delete-driver oem31.inf /uninstall /force
Microsoft PnP Utility

Driver package uninstalled.
Driver package deleted successfully.

C:\WINDOWS\system32>pnputil /delete-driver oem38.inf /uninstall /force
Microsoft PnP Utility

Driver package uninstalled.
Driver package deleted successfully.

C:\WINDOWS\system32>pnputil /delete-driver oem25.inf /uninstall /force
Microsoft PnP Utility

Driver package uninstalled.
Driver package deleted successfully.

C:\WINDOWS\system32>
 
datapoint. The latest manycam added a "beta feature" which seems to be a " virtual video device". I do not use it, so I turned this off (was on) in the software.

but this is recent, as in the last few weeks. So it cant be the root problem.

it is now off
 
Let's see what happens without restting or removing ManyCam.

Please perform the following steps first.
  1. Open the start menu and type cleanmgr to start Disk Cleanup.
  2. Click Clean up system files
  3. Select Temporary files and Temporary Windows installation files only.
  4. Click OK.
  5. Let me know if the folder C:\$WINDOWS.~BT is removed from the systemdrive.
 
Another datapoint. I recall back then (about a year ago or so) when removing hte hp drivers, I updated the realtek drivers also (general maintenance) and there was some sort of issues with them. I dont remember what, but it took like half a day to get it working again. some sort of incompatibility between the hardware and dell vs realtek software
 
For know I don't see any issues with Realtek drivers in the logs. Please let me know if cleanmgr was able to delete the C:\$WINDOWS.~BT folder.
 
Perfect, please perform an in-place upgrade again but with the internet connection disconnected.
 
ok, that will take a few hours.

curious, why with internet disconnected?

should i be in safe mode also? (without networking)
 
Hi,

Upload your DRIVERS Hive
  • Navigate to C:\Windows\System32\config and locate the DRIVERS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named DRIVERS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Ik would suggest to remove ManyCam completely, I still suspect the virtual webcam (or driver) is causing error 0x8007001F (A device attached to the system is not functioning) while upgrading and the migration process after the first reboot.
 
Hmm. This is not good. I'd have to time this well because I can't work without it. If there is any other thing to do or test to run, I'd much prefer that. Otherwise, it will be likely Friday before I can try this. I do not know a way to save all the fine tuned settings needed if it is removed.

Any way to disable instead of remove?
 
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