Windows 11: Fails to install update KB5039212 (0x80188309)

AntoineM · Aug 25, 2024

Hi, I have some issues replacing it, Windows says I need administrators authorization.
I suppose I need to change the authorization in the proprieties of the file?

Maxstar · Aug 25, 2024

Please do the following.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

AntoineM · Aug 25, 2024

Done, I closed the logfile and I can't find it, I have an old SFCFix.txt in that folder from last time which is probably why I can't find it.
Anyway everything was successful and the migration.xml contains the modifications.

Maxstar · Aug 25, 2024

You can find the old logs here: C:\SFCFix

But please attempt to update again and post the result...

AntoineM · Aug 25, 2024

Oh okay, thanks, great to know

I tried to update again but same outcome :/

Maxstar · Aug 25, 2024

Please run the following commands in an elevated prompt and post the result.

Code:

net stop wuauserv
net stop cryptSvc
net stop bits
ren %SystemRoot%\SoftwareDistribution SoftwareDistribution.old 
net start wuauserv
net start cryptSvc
net start bits

AntoineM · Aug 25, 2024

Code:

Microsoft Windows [version 10.0.22631.3296]
(c) Microsoft Corporation. Tous droits réservés.

C:\Windows\System32>net stop wuauserv
Le service Windows Update n’est pas lancé.

Vous obtiendrez une aide supplémentaire en entrant NET HELPMSG 3521.


C:\Windows\System32>net stop cryptSvc
Le service Services de chiffrement s’arrête..
Le service Services de chiffrement a été arrêté.


C:\Windows\System32>net stop bits
Le service Service de transfert intelligent en arrière-plan n’est pas lancé.

Vous obtiendrez une aide supplémentaire en entrant NET HELPMSG 3521.


C:\Windows\System32>ren %SystemRoot%\SoftwareDistribution SoftwareDistribution.old
Le nom de fichier existe déjà, ou le fichier
est introuvable.

C:\Windows\System32>net start wuauserv
Le service Windows Update démarre.
Le service Windows Update a démarré.


C:\Windows\System32>net start cryptSvc
Le service Services de chiffrement démarre.
Le service Services de chiffrement a démarré.


C:\Windows\System32>net start bits
Le service Service de transfert intelligent en arrière-plan démarre..
Le service Service de transfert intelligent en arrière-plan a démarré.


C:\Windows\System32>

Maxstar · Aug 25, 2024

Please run the following command and attach services.txt to your next post.

Code:

WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"

AntoineM · Aug 25, 2024

there

Maxstar · Aug 25, 2024

Please try to start the BITS service manually to see what happens. Please translate the French result for me.

Code:

sc start BITS
sc query BITS
sc qc BITS

AntoineM · Aug 25, 2024

Code:

C:\Windows\System32>sc start BITS


SERVICE_NAME: BITS
        TYPE               : 30  WIN32
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0
        PID                : 29068
        FLAGS              :


C:\Windows\System32>sc query BITS


SERVICE_NAME: BITS
        TYPE               : 30  WIN32
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0


C:\Windows\System32>sc qc BITS
[SC] QueryServiceConfig réussite(s) (successful)


SERVICE_NAME: BITS
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 2   AUTO_START  (DELAYED)
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\System32\svchost.exe -k netsvcs -p
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Service de transfert intelligent en arrière-plan (Background Intelligent Transfer Service)
        DEPENDENCIES       : RpcSs
        SERVICE_START_NAME : LocalSystem


C:\Windows\System32>

Maxstar · Aug 25, 2024

Please remove all the SoftwareDistribution.old folders and run the commands in post #66 again.

Rich (BB code):

C:\Windows\System32>ren %SystemRoot%\SoftwareDistribution SoftwareDistribution.old
Le nom de fichier existe déjà, ou le fichier
est introuvable.

AntoineM · Aug 25, 2024

Code:

Microsoft Windows [version 10.0.22631.3296]
(c) Microsoft Corporation. Tous droits réservés.


C:\Windows\System32>net stop wuauserv
Le service Windows Update n’est pas lancé. (Windows Update service not launched)


Vous obtiendrez une aide supplémentaire en entrant NET HELPMSG 3521.




C:\Windows\System32>net stop cryptSvc
Le service Services de chiffrement s’arrête..
Le service Services de chiffrement a été arrêté. (The Cryptographic Services service has been stopped.)




C:\Windows\System32>net stop bits
Le service Service de transfert intelligent en arrière-plan n’est pas lancé. (Background Intelligent Transfer Service service not launched)


Vous obtiendrez une aide supplémentaire en entrant NET HELPMSG 3521.




C:\Windows\System32>ren %SystemRoot%\SoftwareDistribution SoftwareDistribution.old


C:\Windows\System32>net start wuauserv
Le service Windows Update démarre.
Le service Windows Update a démarré. (Windows Update service has started)




C:\Windows\System32>net start cryptSvc
Le service Services de chiffrement démarre.
Le service Services de chiffrement a démarré. (The Cryptographic Services service has started.)




C:\Windows\System32>net start bits
Le service Service de transfert intelligent en arrière-plan démarre..
Le service Service de transfert intelligent en arrière-plan a démarré. (Background Intelligent Transfer Service service has started)




C:\Windows\System32>

Maxstar · Aug 26, 2024

Please run the following commands in an elevated prompt and post the translated result.

Code:

sc config BITS start= auto
sc start BITS
sc query BITS

AntoineM · Aug 26, 2024

Code:

C:\Windows\System32>sc config BITS start= auto
[SC] ChangeServiceConfig réussite(s) (successful)


C:\Windows\System32>sc start BITS


SERVICE_NAME: BITS
        TYPE               : 30  WIN32
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0
        PID                : 25564
        FLAGS              :


C:\Windows\System32>sc query BITS


SERVICE_NAME: BITS
        TYPE               : 30  WIN32
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0


C:\Windows\System32>

Maxstar · Aug 26, 2024

Can you please confirm the BITS service is started and not stopped yet or still start_pendig by running the following commands?

Code:

sc query BITS
sc qc BITS

AntoineM · Aug 26, 2024

looks like it's stopped?

Code:

C:\Windows\System32>sc query BITS


SERVICE_NAME: BITS
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 1  STOPPED
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0


C:\Windows\System32>sc qc BITS
[SC] QueryServiceConfig réussite(s)


SERVICE_NAME: BITS
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 3   DEMAND_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\System32\svchost.exe -k netsvcs -p
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Service de transfert intelligent en arrière-plan
        DEPENDENCIES       : RpcSs
        SERVICE_START_NAME : LocalSystem


C:\Windows\System32>

Maxstar · Aug 26, 2024

Yes, and the sc config BITS start= auto didn't work either because the start type is still as demand.

Please do the following to replace the service.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

AntoineM · Aug 26, 2024

done, there

Maxstar · Aug 26, 2024

Please run the following command again in an elevated prompt.

Code:

sc start BITS

Wait a few seconds and run the following commands

Code:

sc query BITS
sc qc BITS

Windows 11: Fails to install update KB5039212 (0x80188309)

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