[SOLVED] Windows 7 64 Ultimate failed to update 3 files.

Based on your log I would like to try a few other things first.

1. Can you delete the following directory? Once you delete the directory, also empty your recycle bin.
C:\$Windows.~bt

Let me know when complete.
 
If you are OK with this, then please do the following.

1. Plug the USB drive in to the computer.
2. Download and run the Media Creation Tool and save to your desktop. Even if you downloaded this previously, please re-do.
3. Accept the License Terms.
4. Select "Create installation media for another PC" and click Next
5. The recommended options should already be selected so just click next on the "Select language, architecture, and edition" screen.
6. Select USB flash drive and click Next.
7. Your USB drive should be detected and automatically selected.
8. Click Next to create your USB drive.

Let me know when done.

Thanks.
 
Double-click the drive letter that represents the thumb drive and run setup.exe from there. Attempt to upgrade the PC this way. Please let me know if you have any questions while doing this.
 
Darn. Looks like we will need to move the user directory to the C: drive. Let me confirm in the log first. Please zip and attach the following again.

C:\$Windows.~bt\Sources\Panther\SetupAct.log
 
Dropbox - setupact.7z

Also, my drive space on the C drive is now down to 6.99 GB. Apparently, all of those
windows files must now be on the drive. How do we get rid of that. Remember, we attempted to install this a number of times.
I don't know if Windows duplicates the files with each attempted install, but there sure is a lot of lost drive space.
 
Let's focus on getting your disk space cleaned up and then we'll try to move your user profile, etc. Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

I got an error message. ----->>> Farbar Recovery Scan Tool Stopped Working
A problem caused the program to stop working correctly. Windows will
close the program and let you know if a solution is available.

CLOSE

I closed the Window.

The machine did not restart during that process. Also, we changed the startup back to Normal earlier. Is that OK to run that
from that state?

Here is the modified File results


Fix result of Farbar Recovery Scan Tool (x64) Version:05-03-2016 01
Ran by Staples Desktop (2016-03-23 19:10:09) Run:2
Running from x:\Users\Staples Desktop\Desktop
Loaded Profiles: Staples Desktop (Available Profiles: Staples Desktop & Paul Staples & Molly Staples & Guest)
Boot Mode: Normal
==============================================


fixlist content:
*****************
CreateRestorePoint:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
EmptyTemp:
*****************


Restore point was successfully created.


========= netsh advfirewall reset =========


Ok.




========= End of CMD: =========




========= netsh advfirewall set allprofiles state ON =========


Ok.




========= End of CMD: =========




========= ipconfig /flushdns =========




Windows IP Configuration


Successfully flushed the DNS Resolver Cache.


========= End of CMD: =========




========= netsh winsock reset catalog =========




Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.




========= End of CMD: =========




========= netsh int ip reset c:\resetlog.txt =========


Reseting Global, OK!
Reseting Interface, OK!
Restart the computer to complete this action.




========= End of CMD: =========




========= ipconfig /release =========




Windows IP Configuration


No operation can be performed on Local Area Connection 5 while it has its media disconnected.


Ethernet adapter Local Area Connection 5:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Ethernet adapter Local Area Connection:


Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::c010:aa79:ff78:f18a%11
Default Gateway . . . . . . . . . :


Tunnel adapter Teredo Tunneling Pseudo-Interface:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Tunnel adapter isatap.{0423C431-165F-4634-8D46-315132CE6AA9}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Tunnel adapter isatap.{1BDC4884-A7FB-4563-AB2F-283BDA64A426}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Tunnel adapter 6TO4 Adapter:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


========= End of CMD: =========




========= ipconfig /renew =========




Windows IP Configuration


No operation can be performed on Local Area Connection 5 while it has its media disconnected.


Ethernet adapter Local Area Connection 5:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Ethernet adapter Local Area Connection:


Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::c010:aa79:ff78:f18a%11
IPv4 Address. . . . . . . . . . . : 162.72.195.18
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Default Gateway . . . . . . . . . : 162.72.192.1


Tunnel adapter Teredo Tunneling Pseudo-Interface:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Tunnel adapter isatap.{0423C431-165F-4634-8D46-315132CE6AA9}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Tunnel adapter isatap.{1BDC4884-A7FB-4563-AB2F-283BDA64A426}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Tunnel adapter 6TO4 Adapter:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


========= End of CMD: =========
 
Also, we changed the startup back to Normal earlier. Is that OK to run that
from that state?
Click to expand...

Yes it is. Please reboot your machine and then follow the instructions below.

Disktective - Identify Disk Space Usage
1. Download disktec.zip and save this to your desktop.
2. Right-click on the downloaded disktec.zip and select Extract All...
3. Ensure "Show extracted files when complete" is checked and click the Extract button.
4. When complete the disktec folder will open and you will see disktective.exe. Double-click on this to open it.
5. The "Select a directory to scan" dialog will appear. Click on your C:\ drive and click OK.
6. The scan will begin. Let it complete.
7. Click the File menu and select Save as. Select Desktop and type the file name DiskSpace and click the Save button.
8. On your desktop you should now see a file named DiskSpace.disktec6. Right-click on this folder and select Send to...Compressed (zipped) folder.
9. Now you will have a file named DiskSpace.zip on your desktop. Please attach this to your next post.
 
When I try to send it to the compressed files folder,

I get Compressed (zipped) folders error.
Unable to complete the operation.
Access denied.
 
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