Windows 7 CheckSUR unavailable manifest files

[David Smythe]

Installation of KB4489878 was successful. So there are 14 more to do, But I'll await your instructions.

 

[PeterJ]

Install the updates one at a time starting with the oldest one.
Please stop when an error occurs, report the failed update and attach the zipped cbs.log to your next reply.

 

[David Smythe]

I successfully installed the one update KB4489878 last night.
This morning I restarted the computer and ran Windows Update again. It still lists 15 updates, including KB4489878:

So it appears that the update(s) are not being registered. Perhaps that is why I am now going round in circles with the updates. Can we get out of this vicious circle?

 

[PeterJ]

Try to install KB2463332 only.

 

[David Smythe]

This update failed after about 3 minutes, error code 64C:

 

[PeterJ]

Try to install KB2871997 only.

 

[David Smythe]

Yep, that one (apparently) worked. I say 'apparently' because the PC may not remember at the next restart that it has been installed.
What next please?

 

[PeterJ]

Try to install KB3004375 only.

 

[David Smythe]

That has installed successfully as well. Here are the 13 outstanding updates still to be done:

 

[PeterJ]

Try to install KB3011780, KB3031432, KB3046269, KB3068708 and KB3184143 in the given order.

 

[David Smythe]

I apparently successfully installed the first two of your list. didn't do a restart after each of these.During the prep for the third, the PC spontaneously restarted. Windows Update now shows the first two still requiring to be done:

So as I said previously we seem to be going round in circles.

 

[PeterJ]

Curious. Attach the zipped cbs.log to your next reply.

 

[David Smythe]

Here you are:

 

[PeterJ]

That log file is really small.

Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows.
After that, check Windows Update again and report the result.

 

[David Smythe]

Yes I thought the log file was small.
Clean boot, windows Update reports 57 important updates, as follows (but I haven't tried to apply any updates yet):

 

[PeterJ]

Try to install the security updates only, skip the 2019-xx and 2020-xx items. Start with the oldest one, select 3-5 updates at a time.
Which Internet Explorer do you currently have ?

 

[David Smythe]

Starting the updates following your instructions shortly.
I never use IE, and I remember it's partly because problems started when updating to IE11. It never installed. I use Firefox.

 

[PeterJ]

Just start IE and report the version.

 

[David Smythe]

It's IE10.0.9200.17357.
I'm installing updates after a clean boot. Every five in date order get installed, then I reboot.
First 15 OK.
For nos. 16-20 (KB3121461 ...) it installs the five, then afterwards reports 'Not needed'.
I'm currently doing a new Check for Updates, which has been running for 25 min so far, so I've just killed it.
I'll reboot now and then check.

 

[David Smythe]

I've been installing important updates one by one, rebooting each time. Some progress, although all seems to report 'not needed'. But the KB3172605 Update has been 'downloading' for 3.5 hours, so I killed it.
Here is the current list of 20 outstanding updates:


What order should I do these in?