Windows Update Issue preventing me from Upgrade to Win 10

[calebgroup]

Just to be sure.... There will be a prompt when the scan is done, right? It seems to be taking some time.

 

[BrianDrab]

It won't be a prompt but you would see within the black command-prompt window that it says it was complete. I can provide a screen shot if necessary.

 

[BrianDrab]

When you started the process you should have seen something like the following in the command-prompt window.

Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 4% complete.

 

[calebgroup]

Oh ok. It seems like there as a little delay, but I have a similar screen now and its 56% complete.

 

[calebgroup]

here you are...

 

[BrianDrab]

Thanks. Please manually download and install the following update. Let me know if it is successful. If it fails, please send me the C:\Windows\Logs\CBS\CBS.log again. You will likely need to copy this file to your desktop before you can zip/attach.

https://www.microsoft.com/en-us/download/details.aspx?id=44977

 

[calebgroup]

i am not sure which of the 3 Windows updates I was supposed to install first but the I started with first is taking a long time to install (3 hrs).

 

[calebgroup]

i am not sure which of the 3 Windows updates I was supposed to install first but the I started with first is taking a long time to install (3 hrs).

Here is the screenshot that has been taking place now for 36 hrs. So, it was unsuccessful.

 

[BrianDrab]

Yes I only wanted you to install the first one Windows8.1-KB3000850-x64.msu. Sorry for the confusion. Since it didn't appear to work, please do the following.

Step#1 - Run Windows Repairs
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
1. Download Windows Repair (All-in-One) Portable to your desktop.
2. Once the file is downloaded, right-click on the file on your desktop and choose Extract All...

3. Keep the defaults and click the Extract button.
4. A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
5. Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.

6. Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
7. When the program opens, click the Repairs tab and click the Open Repairs button.
8. A backup of your registry will be made. After a few moments you will have many options from which you can choose.
9. Please click the Unselect All button and then click to enable only the following ones:

03 - Reset Service Permissions
04 - Register System Files
05 - Repair WMI
10 - Remove Policies Set By Infection
14 - Remove Temp Files
17 - Repair Windows Updates
21 - Repair MSI (Windows Installer)


10. Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.

11. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.

 

[calebgroup]

ok, I did all of what you suggested in the last post. Sorry for the delay. I was out of town for 4 days. Should I try to run the Windows Update x850 again?

 

[BrianDrab]

No problem and yes please do.

 

[calebgroup]

I completed the update you mentioned. What's next?

 

[BrianDrab]

Excellent. Please do the following.

SFC Scan
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

 

[calebgroup]

Here ya go...

 

[BrianDrab]

Thanks. One more file to fix. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC Scan
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

---

Items for your next post
1. SFCFix.txt
2. CBS.txt

 

[calebgroup]

Here are both of the files you've requested

 

[BrianDrab]

Looks good. Please try your upgrade to Windows 10. As with doing any major OS upgrade, please ensure you have a backup of your data.

 

[calebgroup]

I tried a few times to upgrade and simply, nothing happens.

The file name I download and try to run is GetWindows10-Web_Default_Attr.exe. Am I missing something?

 

[BrianDrab]

Have you tried using the Media Creation Tool to do the upgrade? This is what I would suggest.

https://www.microsoft.com/en-us/software-download/windows10

 

[calebgroup]

I received an error when trying to upgrade using the Media Creation Tool. Please see the screenshot attached.