No problem at all. Thanks for the heads up.
Error 80073712: Havent been able to install most updates for almost 2 years
- Thread starter Madridi
- Start date
Hi,
I must inform you that, in the past few days, I have been some heavy video encoding almost 24/7 (leaving it running overnight even), which led to its eventual crashing. It crashed 3-4 times.
I just came and restarted the PC before running this fix, and I was presented with chkdsk screen on boot. It did detect and correct a few stuff.
I am not sure how important this is to the whole thing, but better be safe than sorry.
Anyway, so I ran the steps, zip will be PM'd to you, and here is the fixlog:
----------------------------------------------------------------------------------------
Fix result of Farbar Recovery Scan Tool (x64) Version: 29.11.2018
Ran by Ahmed Al-Jefairi (29-11-2018 18:37:22) Run:10
Running from E:\
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================
fixlist content:
*****************
Zip: C:\FRST\Hives\Components;C:\FRST\Hives\Software
*****************
Start:: => Error: No automatic fix found for this entry.
================== Zip: ===================
"C:\FRST\Hives\Components" => not found
C:\FRST\Hives\Software -> copied successfully to C:\Users\Ahmed Al-Jefairi\Desktop\29.11.2018_18.37.22.zip
=========== Zip: End ===========
End:: => Error: No automatic fix found for this entry.
==== End of Fixlog 18:37:27 ====
I must inform you that, in the past few days, I have been some heavy video encoding almost 24/7 (leaving it running overnight even), which led to its eventual crashing. It crashed 3-4 times.
I just came and restarted the PC before running this fix, and I was presented with chkdsk screen on boot. It did detect and correct a few stuff.
I am not sure how important this is to the whole thing, but better be safe than sorry.
Anyway, so I ran the steps, zip will be PM'd to you, and here is the fixlog:
----------------------------------------------------------------------------------------
Fix result of Farbar Recovery Scan Tool (x64) Version: 29.11.2018
Ran by Ahmed Al-Jefairi (29-11-2018 18:37:22) Run:10
Running from E:\
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================
fixlist content:
*****************
Zip: C:\FRST\Hives\Components;C:\FRST\Hives\Software
*****************
Start:: => Error: No automatic fix found for this entry.
================== Zip: ===================
"C:\FRST\Hives\Components" => not found
C:\FRST\Hives\Software -> copied successfully to C:\Users\Ahmed Al-Jefairi\Desktop\29.11.2018_18.37.22.zip
=========== Zip: End ===========
End:: => Error: No automatic fix found for this entry.
==== End of Fixlog 18:37:27 ====
Greetings.
Thank you for the information. If you continue to experience crashes let me know.
Please do this. This link does not need to remain private.
===================================================
Retrieving Components Hive
--------------------
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
Thank you for the information. If you continue to experience crashes let me know.
Please do this. This link does not need to remain private.
===================================================
Retrieving Components Hive
--------------------
- Hit the Windows Key + R at the same time
- Copy and paste the following in the Run box and hit Enter
C:\Windows\System32\config
- Right click on components (File not Text Document), select Send to, then click Compressed (zipped) folder
- A zipped Components folder will be created in the same location
- Upload the zipped folder to either SendSpace or the upload site of your choice and post the download link in your reply
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
- Link to download location
Hi,
I am not able to do the above. The file has a lock sign on it. When I try to create a zip file it says "file not found or no read permission". When I try to copy it to desktop to zip it from there, it says "The action can't be completed because the file is open in system"
Note that my user account is the account on the PC, and it's obviously an admin account.
I am not able to do the above. The file has a lock sign on it. When I try to create a zip file it says "file not found or no read permission". When I try to copy it to desktop to zip it from there, it says "The action can't be completed because the file is open in system"
Note that my user account is the account on the PC, and it's obviously an admin account.
Greetings.
Sorry for the delay. Let's tweak this a bit.
Please do this.
===================================================
Obtaining Registry Hive Information Using Farbar Recovery Scan Tool (FRST)
--------------------
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
Sorry for the delay. Let's tweak this a bit.
Please do this.
===================================================
Obtaining Registry Hive Information Using Farbar Recovery Scan Tool (FRST)
--------------------
- If FRST is installed on your computer right click on the icon then rename it to Uninstall
- Right click on Uninstall and select Run as administrator
- Click OK to restart your computer
- Download a new copy of FRST for either 64 bit or 32 bit computers and save it to your Desktop. If unsure, download both and only the correct one will run.
- Click Start, type cmd, right click on cmd above and select Run as administrator
- Copy and paste the following after the Command Prompt and hit Enter
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
- You should receive a notification The operation completed successfully.
- Right click on FRST and select Run as administrator
- Click Yes on the Disclaimer of warranty
- Highlight the below information then hit the Ctrl + C keys at the same time
- The information will be copied invisibly and will be "pasted" into FRST automatically when you click Fix as instructed below
- Click Fix
- When completed the tool will create a log on the desktop called Fixlog.txt. Copy and paste the report in your reply.
- The tool will also create a .zip file on your Desktop with today's date and time, example 10.12.2018_13.04.06.zip.
- Upload it to SendSpace or the hosting site of your choice.
- You can post the download link in your reply as it does not contain sensitive information.
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
Hello, sorry for the delay.
I get this:
Fix result of Farbar Recovery Scan Tool (x64) Version: 01.12.2018 01
Ran by Ahmed Al-Jefairi (04-12-2018 19:15:37) Run:11
Running from E:\
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================
fixlist content:
*****************
Zip: C:\FRST\Hives\Components
*****************
================== Zip: ===================
"C:\FRST\Hives\Components" => not found
=========== Zip: End ===========
==== End of Fixlog 19:15:37 ====
I get this:
Fix result of Farbar Recovery Scan Tool (x64) Version: 01.12.2018 01
Ran by Ahmed Al-Jefairi (04-12-2018 19:15:37) Run:11
Running from E:\
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================
fixlist content:
*****************
Zip: C:\FRST\Hives\Components
*****************
================== Zip: ===================
"C:\FRST\Hives\Components" => not found
=========== Zip: End ===========
==== End of Fixlog 19:15:37 ====
No problem on the delay.
Still doesn't want to cooperate. See if we can successfully complete the below.
===================================================
Retrieving Hive Using RegBak by Acelogix Software
--------------------
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
Still doesn't want to cooperate. See if we can successfully complete the below.
===================================================
Retrieving Hive Using RegBak by Acelogix Software
--------------------
- Click Start, type cmd, right click on cmd above and select Run as administrator
- Copy and paste the following after the Command Prompt and hit Enter
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
- Note: If you do not receive a notification The operation completed successfully stop here and let me know as the remainder of the steps may not work properly
- Close the Command Prompt window
- Download RegBak and save it to your Desktop. (Despite any warnings it is safe to download)
- Right click on the icon and select Run as administrator
- Click Next, select I accept the agreement, then Next 3 more times
- Click Install, then Finish to launch the program
- Click New Backup, leave the default settings then click Start
- Click Close after you see Finished successfully
- Right click on the folder with today's date under Date of Backup and select Explore Backup...
- Double click on the Windows
- Double click on System32
- Double click config
- Copy and paste the Components file to your Desktop
- If there is no Components file visible, navigate to the following location and copy/paste the file to your Desktop
C:\Windows\System32\config\COMPONENTS
- Right click on the Components file on your Desktop, select Send to, then select Compressed (zipped) folder
- Upload the file to SendSpace or the hosting site of your choice
- Post the download link in your reply
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
- Download link
Hello,
it worked this time. Here is the link:
https://mega.nz/#!6cNBHYqB!o220dW0cidYX86ndu7ysjSg8AGe5uWxOS8hGn3_kffg
it worked this time. Here is the link:
https://mega.nz/#!6cNBHYqB!o220dW0cidYX86ndu7ysjSg8AGe5uWxOS8hGn3_kffg
Greetings,
Thank you for your continued efforts. Slow going but we are making progress.
The logs show evidence our last attempt to uninstall KB2862335 was not completely successful. As a result it was necessary for us to identify what was left behind and prepare a fix to deal with it.
Please do this.
===================================================
Farbar Recovery Scan Tool (FRST) Fix
--------------------
Sfc /Scannow with CBS Log From an Elevated Command Prompt
--------------------
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
Thank you for your continued efforts. Slow going but we are making progress.
The logs show evidence our last attempt to uninstall KB2862335 was not completely successful. As a result it was necessary for us to identify what was left behind and prepare a fix to deal with it.
Please do this.
===================================================
Farbar Recovery Scan Tool (FRST) Fix
--------------------
- Right click on the FRST icon and select Run as administrator
- Highlight the below information then hit the Ctrl + C keys at the same time
- The information will be copied invisibly and will be "pasted" into FRST automatically when you click Fix as instructed below
- Click Fix
- When completed he tool will create a log on the desktop called Fixlog.txt. Copy and paste the report in your reply.
Sfc /Scannow with CBS Log From an Elevated Command Prompt
--------------------
- Click Start, type Command, right click on Command Prompt (or cmd) above and select Run as administrator
- After the C:\Windows\system32 command prompt type sfc /scannow and hit Enter
- Once you are back at the C:\Windows\system32 command prompt copy and paste the below then hit Enter
copy "%windir%\logs\cbs\cbs.log" "%userprofile%\Desktop\cbs.txt"
- Please zip and attach the file to your reply
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
- Fixlog
- CBS log
Hello,
The sfc /scannow command gave me the following msg:
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
Cbs.zip is attached, and here is the fixlog:
Fix result of Farbar Recovery Scan Tool (x64) Version: 09.12.2018
Ran by Ahmed Al-Jefairi (10-12-2018 00:23:37) Run:12
Running from C:\Users\Ahmed Al-Jefairi\Desktop
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================
fixlist content:
*****************
StartRegedit:
cmd: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
[-HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_input.inf_31bf3856ad364e35_none_87bdcf4ecba5509d\.v!6.1.7601.18199]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_input.inf_31bf3856ad364e35_none_87bdcf4ecba5509d\6.1]
@="6.1.7601.17514"
"6.1.7601.18199"=-
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_input.inf_31bf3856ad364e35_0.0.0.0_none_a0682af820a55d47]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\Package_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2]
EndRegedit:
*****************
====> Registry
==== End of Fixlog 00:23:37 ====
The sfc /scannow command gave me the following msg:
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
Cbs.zip is attached, and here is the fixlog:
Fix result of Farbar Recovery Scan Tool (x64) Version: 09.12.2018
Ran by Ahmed Al-Jefairi (10-12-2018 00:23:37) Run:12
Running from C:\Users\Ahmed Al-Jefairi\Desktop
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================
fixlist content:
*****************
StartRegedit:
cmd: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
[-HKEY_LOCAL_MACHINE\Components\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_input.inf_31bf3856ad364e35_none_87bdcf4ecba5509d\.v!6.1.7601.18199]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_input.inf_31bf3856ad364e35_none_87bdcf4ecba5509d\6.1]
@="6.1.7601.17514"
"6.1.7601.18199"=-
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_input.inf_31bf3856ad364e35_0.0.0.0_none_a0682af820a55d47]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\Package_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2]
EndRegedit:
*****************
====> Registry
==== End of Fixlog 00:23:37 ====
Greetings.
We need to review an additional file. Please upload the most recently dated CBSPersist.cab file (i.e. C:\Windows\Logs\CBS\CbsPersist_20181210180148.cab) to the hosting site of your choice and post the download link in your reply.
We need to review an additional file. Please upload the most recently dated CBSPersist.cab file (i.e. C:\Windows\Logs\CBS\CbsPersist_20181210180148.cab) to the hosting site of your choice and post the download link in your reply.
Hello,
Sorry for the delay. Here is the link for the most recent cab file:
https://mega.nz/#!DBcUHQgA!qeQg6BOD965Om14bru0sddOkkfy9Fjt89LvcK6af8dk
Also, a bit of a heads up. I will be out of the country for vacation from late 19th Dec til 11th Jan. So I wont be able to proceed any further on those dates (Assuming we dont get everything fixed by then. I'm still hopeful)
Thanks
Sorry for the delay. Here is the link for the most recent cab file:
https://mega.nz/#!DBcUHQgA!qeQg6BOD965Om14bru0sddOkkfy9Fjt89LvcK6af8dk
Also, a bit of a heads up. I will be out of the country for vacation from late 19th Dec til 11th Jan. So I wont be able to proceed any further on those dates (Assuming we dont get everything fixed by then. I'm still hopeful)
Thanks
Greetings.
I would like you to check your available updates again. If KB2862335 is listed attempt to install only that one. If it is not listed, attempt to only install KB4467107.
If the attempted update fails please provide the most recent CBS log.
I would like you to check your available updates again. If KB2862335 is listed attempt to install only that one. If it is not listed, attempt to only install KB4467107.
If the attempted update fails please provide the most recent CBS log.
Thank you.
Please do this.
===================================================
SFCFix Script
--------------------
Attempt to install only KB4471318. If it fails please provide the new CBS file.
===================================================
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
Please do this.
===================================================
SFCFix Script
--------------------
- If necessary, download SFCFix.exe by niemiro and save it to your Desktop
- Download View attachment sfcfix.txt and save it to your Desktop
- Close any open programs or windows
- Drag the SFCFix.txt file over the SFCFix.exe icon and release it to run the fix
- Once processed a SFCFix.txt document will open on your Desktop, with a copy placed on your Desktop as well
- Copy and paste the contents of the SFCFix.txt report in your reply
Attempt to install only KB4471318. If it fails please provide the new CBS file.
===================================================
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
- SFCFix.txt
- Update install?
- CBS file, if necessary
Hi,
I suppose the sfcfix.txt is enough, since it looks like it failed to do what it was supposed to do:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-12-13 20:29:27.723
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Ahmed Al-Jefairi\Desktop\sfcfix.txt [0]
RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Failed to import registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_input.inf_31bf3856ad364e35_6.1.7601.17514_none_7e959f3636bd3a1c.
Failed to import registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_input.inf_31bf3856ad364e35_6.1.7601.17514_none_7e959f3636bd3a1c with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
RegistryScript:: directive failed to complete successfully.
Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2018-12-13 20:29:28.279
Script hash: kbYVH9YVuwYDQroceoE3oL/C+BCe4bq3/hHVsMO3rgE=
----------------------EOF-----------------------
I suppose the sfcfix.txt is enough, since it looks like it failed to do what it was supposed to do:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-12-13 20:29:27.723
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Ahmed Al-Jefairi\Desktop\sfcfix.txt [0]
RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Failed to import registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_input.inf_31bf3856ad364e35_6.1.7601.17514_none_7e959f3636bd3a1c.
Failed to import registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_input.inf_31bf3856ad364e35_6.1.7601.17514_none_7e959f3636bd3a1c with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
RegistryScript:: directive failed to complete successfully.
Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2018-12-13 20:29:28.279
Script hash: kbYVH9YVuwYDQroceoE3oL/C+BCe4bq3/hHVsMO3rgE=
----------------------EOF-----------------------
Let's do the same thing a different way.
Please do this.
===================================================
Farbar Recovery Scan Tool (FRST) Script
--------------------
Attempt to install only KB4471318. If it fails please provide the new CBS file.
===================================================
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
Please do this.
===================================================
Farbar Recovery Scan Tool (FRST) Script
--------------------
- Right click on the FRST icon and select Run as administrator
- Highlight the below information then hit the Ctrl + C keys at the same time
- The information will be copied invisibly and will be "pasted" into FRST automatically when you click Fix as instructed below
- Click Fix
- When completed he tool will create a log on the desktop called Fixlog.txt. Copy and paste the report in your reply.
Attempt to install only KB4471318. If it fails please provide the new CBS file.
===================================================
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
- Fixlog
- Update install?
- CBS file, if necessary
Hi,
sorry for the delay. My replies should be much now, since I finished the work I was doing.
The update, as expected, failed. You'll find cbs in attachments, and here is the fixlog:
Fix result of Farbar Recovery Scan Tool (x64) Version: 09.12.2018
Ran by Ahmed Al-Jefairi (15-12-2018 03:27:44) Run:13
Running from E:\
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================
fixlist content:
*****************
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_input.inf_31bf3856ad364e35_6.1.7601.17514_none_7e959f3636bd3a1c]
"S256H"=hex:72,e6,1b,a7,cc,4d,47,b1,30,d2,db,10,28,c0,35,2e,d0,2a,be,c8,8d,c9,\
5e,e2,d4,00,f4,75,e8,57,29,c7
"identity"=hex:69,6e,70,75,74,2e,69,6e,66,2c,20,43,75,6c,74,75,72,65,3d,6e,65,\
75,74,72,61,6c,2c,20,54,79,70,65,3d,64,72,69,76,65,72,55,70,64,61,74,65,2c,\
20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,20,\
50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,\
33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,63,\
74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,\
4e,6f,6e,53,78,53
"f!hidparse.sys"=hex:68,00,69,00,64,00,70,00,61,00,72,00,73,00,65,00,2e,00,73,\
00,79,00,73,00
"ClosureFlags"=dword:00000003
"c!input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c"=hex:
"f!hidusb.sys"=hex:68,00,69,00,64,00,75,00,73,00,62,00,2e,00,73,00,79,00,73,00
"f!input.inf"=hex:69,00,6e,00,70,00,75,00,74,00,2e,00,69,00,6e,00,66,00
"f!hidclass.sys"=hex:68,00,69,00,64,00,63,00,6c,00,61,00,73,00,73,00,2e,00,73,\
00,79,00,73,00
[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c]
"appid"=hex:69,6e,70,75,74,2e,69,6e,66,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,\
74,72,61,6c,2c,20,54,79,70,65,3d,64,72,69,76,65,72,55,70,64,61,74,65,2c,20,\
56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,20,50,\
75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,33,\
36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,63,74,\
75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,\
6f,6e,53,78,53
"p!CBS_microsoft-windows-common-drivers-package~31bf3856ad364e35~am_85168bf686417b1d"=hex:59,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
43,6f,6d,6d,6f,6e,2d,44,72,69,76,65,72,73,2d,50,61,63,6b,61,67,65,7e,33,31,\
62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,36,2e,31,\
2e,37,36,30,31,2e,31,37,35,31,34,2e,49,4e,46,5f,69,6e,70,75,74
"i!CBS_microsoft-windows-common-drivers-package~31bf3856ad364e35~am_85168bf686417b1d"=hex:59,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
43,6f,6d,6d,6f,6e,2d,44,72,69,76,65,72,73,2d,50,61,63,6b,61,67,65,7e,33,31,\
62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,36,2e,31,\
2e,37,36,30,31,2e,31,37,35,31,34,2e,49,4e,46,5f,69,6e,70,75,74
End Regedit:
*****************
====> Registry
==== End of Fixlog 03:27:47 ====
sorry for the delay. My replies should be much now, since I finished the work I was doing.
The update, as expected, failed. You'll find cbs in attachments, and here is the fixlog:
Fix result of Farbar Recovery Scan Tool (x64) Version: 09.12.2018
Ran by Ahmed Al-Jefairi (15-12-2018 03:27:44) Run:13
Running from E:\
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================
fixlist content:
*****************
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_input.inf_31bf3856ad364e35_6.1.7601.17514_none_7e959f3636bd3a1c]
"S256H"=hex:72,e6,1b,a7,cc,4d,47,b1,30,d2,db,10,28,c0,35,2e,d0,2a,be,c8,8d,c9,\
5e,e2,d4,00,f4,75,e8,57,29,c7
"identity"=hex:69,6e,70,75,74,2e,69,6e,66,2c,20,43,75,6c,74,75,72,65,3d,6e,65,\
75,74,72,61,6c,2c,20,54,79,70,65,3d,64,72,69,76,65,72,55,70,64,61,74,65,2c,\
20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,20,\
50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,\
33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,63,\
74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,\
4e,6f,6e,53,78,53
"f!hidparse.sys"=hex:68,00,69,00,64,00,70,00,61,00,72,00,73,00,65,00,2e,00,73,\
00,79,00,73,00
"ClosureFlags"=dword:00000003
"c!input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c"=hex:
"f!hidusb.sys"=hex:68,00,69,00,64,00,75,00,73,00,62,00,2e,00,73,00,79,00,73,00
"f!input.inf"=hex:69,00,6e,00,70,00,75,00,74,00,2e,00,69,00,6e,00,66,00
"f!hidclass.sys"=hex:68,00,69,00,64,00,63,00,6c,00,61,00,73,00,73,00,2e,00,73,\
00,79,00,73,00
[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c]
"appid"=hex:69,6e,70,75,74,2e,69,6e,66,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,\
74,72,61,6c,2c,20,54,79,70,65,3d,64,72,69,76,65,72,55,70,64,61,74,65,2c,20,\
56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,20,50,\
75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,33,\
36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,63,74,\
75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,\
6f,6e,53,78,53
"p!CBS_microsoft-windows-common-drivers-package~31bf3856ad364e35~am_85168bf686417b1d"=hex:59,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
43,6f,6d,6d,6f,6e,2d,44,72,69,76,65,72,73,2d,50,61,63,6b,61,67,65,7e,33,31,\
62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,36,2e,31,\
2e,37,36,30,31,2e,31,37,35,31,34,2e,49,4e,46,5f,69,6e,70,75,74
"i!CBS_microsoft-windows-common-drivers-package~31bf3856ad364e35~am_85168bf686417b1d"=hex:59,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
43,6f,6d,6d,6f,6e,2d,44,72,69,76,65,72,73,2d,50,61,63,6b,61,67,65,7e,33,31,\
62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,36,2e,31,\
2e,37,36,30,31,2e,31,37,35,31,34,2e,49,4e,46,5f,69,6e,70,75,74
End Regedit:
*****************
====> Registry
==== End of Fixlog 03:27:47 ====
Greetings.
Please do this.
===================================================
Farbar Recovery Scan Tool (FRST) Fix
--------------------
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
Please do this.
===================================================
Farbar Recovery Scan Tool (FRST) Fix
--------------------
- Click Start, type Command, right click on Command Prompt above and select Run as Administrator
- Copy and paste the following after the Command Prompt then hit Enter
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
- Confirm The operation completed successfully
- Close the Command Prompt window
- Right click on the FRST icon and select Run as administrator
- Highlight the below information then hit the Ctrl + C keys at the same time
- The information will be copied invisibly and will be "pasted" into FRST automatically when you click Fix as instructed below
- Click Fix
- When completed he tool will create a log on the desktop called Fixlog.txt. Copy and paste the report in your reply.
Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
- Fixlog
Hi,
Here is the fixlog:
Fix result of Farbar Recovery Scan Tool (x64) Version: 09.12.2018
Ran by Ahmed Al-Jefairi (16-12-2018 04:04:09) Run:14
Running from E:\
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================
fixlist content:
*****************
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_input.inf_31bf3856ad364e35_6.1.7601.17514_none_7e959f3636bd3a1c]
"S256H"=hex:72,e6,1b,a7,cc,4d,47,b1,30,d2,db,10,28,c0,35,2e,d0,2a,be,c8,8d,c9,\
5e,e2,d4,00,f4,75,e8,57,29,c7
"identity"=hex:69,6e,70,75,74,2e,69,6e,66,2c,20,43,75,6c,74,75,72,65,3d,6e,65,\
75,74,72,61,6c,2c,20,54,79,70,65,3d,64,72,69,76,65,72,55,70,64,61,74,65,2c,\
20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,20,\
50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,\
33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,63,\
74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,\
4e,6f,6e,53,78,53
"f!hidparse.sys"=hex:68,00,69,00,64,00,70,00,61,00,72,00,73,00,65,00,2e,00,73,\
00,79,00,73,00
"ClosureFlags"=dword:00000003
"c!input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c"=hex:
"f!hidusb.sys"=hex:68,00,69,00,64,00,75,00,73,00,62,00,2e,00,73,00,79,00,73,00
"f!input.inf"=hex:69,00,6e,00,70,00,75,00,74,00,2e,00,69,00,6e,00,66,00
"f!hidclass.sys"=hex:68,00,69,00,64,00,63,00,6c,00,61,00,73,00,73,00,2e,00,73,\
00,79,00,73,00
[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c]
"appid"=hex:69,6e,70,75,74,2e,69,6e,66,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,\
74,72,61,6c,2c,20,54,79,70,65,3d,64,72,69,76,65,72,55,70,64,61,74,65,2c,20,\
56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,20,50,\
75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,33,\
36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,63,74,\
75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,\
6f,6e,53,78,53
"p!CBS_microsoft-windows-common-drivers-package~31bf3856ad364e35~am_85168bf686417b1d"=hex:59,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
43,6f,6d,6d,6f,6e,2d,44,72,69,76,65,72,73,2d,50,61,63,6b,61,67,65,7e,33,31,\
62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,36,2e,31,\
2e,37,36,30,31,2e,31,37,35,31,34,2e,49,4e,46,5f,69,6e,70,75,74
"i!CBS_microsoft-windows-common-drivers-package~31bf3856ad364e35~am_85168bf686417b1d"=hex:59,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
43,6f,6d,6d,6f,6e,2d,44,72,69,76,65,72,73,2d,50,61,63,6b,61,67,65,7e,33,31,\
62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,36,2e,31,\
2e,37,36,30,31,2e,31,37,35,31,34,2e,49,4e,46,5f,69,6e,70,75,74
EndRegedit:
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_input.inf_31bf3856ad364e35_6.1.7601.17514_none_7e959f3636bd3a1c
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c
*****************
====> Registry
================== ExportKey: ===================
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_input.inf_31bf3856ad364e35_6.1.7601.17514_none_7e959f3636bd3a1c]
"S256H"="72e61ba7cc4d47b130d2db1028c0352ed02abec88dc95ee2d400f475e85729c7"
"identity"="696e7075742e696e662c2043756c747572653d6e65757472616c2c20547970653d6472697665725570646174652c2056657273696f6e3d362e312e373630312e31373531342c205075626c69634b6579546f6b656e3d3331626633383536616433363465 (the data entry has 104 more characters)."
"f!hidparse.sys"="680069006400700061007200730065002e00730079007300"
"ClosureFlags"="3"
"c!input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c"=""
"f!hidusb.sys"="6800690064007500730062002e00730079007300"
"f!input.inf"="69006e007000750074002e0069006e006600"
"f!hidclass.sys"="68006900640063006c006100730073002e00730079007300"
=== End of ExportKey ===
================== ExportKey: ===================
[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c]
"appid"="696e7075742e696e662c2043756c747572653d6e65757472616c2c20547970653d6472697665725570646174652c2056657273696f6e3d362e312e373630312e31373531342c205075626c69634b6579546f6b656e3d3331626633383536616433363465 (the data entry has 104 more characters)."
"p!CBS_microsoft-windows-common-drivers-package~31bf3856ad364e35~am_85168bf686417b1d"="59000000000000004d6963726f736f66742d57696e646f77732d436f6d6d6f6e2d447269766572732d5061636b6167657e333162663338353661643336346533357e616d6436347e7e362e312e373630312e31373531342e494e465f696e707574"
"i!CBS_microsoft-windows-common-drivers-package~31bf3856ad364e35~am_85168bf686417b1d"="59000000000000004d6963726f736f66742d57696e646f77732d436f6d6d6f6e2d447269766572732d5061636b6167657e333162663338353661643336346533357e616d6436347e7e362e312e373630312e31373531342e494e465f696e707574"
=== End of ExportKey ===
==== End of Fixlog 04:04:10 ====
Here is the fixlog:
Fix result of Farbar Recovery Scan Tool (x64) Version: 09.12.2018
Ran by Ahmed Al-Jefairi (16-12-2018 04:04:09) Run:14
Running from E:\
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================
fixlist content:
*****************
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_input.inf_31bf3856ad364e35_6.1.7601.17514_none_7e959f3636bd3a1c]
"S256H"=hex:72,e6,1b,a7,cc,4d,47,b1,30,d2,db,10,28,c0,35,2e,d0,2a,be,c8,8d,c9,\
5e,e2,d4,00,f4,75,e8,57,29,c7
"identity"=hex:69,6e,70,75,74,2e,69,6e,66,2c,20,43,75,6c,74,75,72,65,3d,6e,65,\
75,74,72,61,6c,2c,20,54,79,70,65,3d,64,72,69,76,65,72,55,70,64,61,74,65,2c,\
20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,20,\
50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,\
33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,63,\
74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,\
4e,6f,6e,53,78,53
"f!hidparse.sys"=hex:68,00,69,00,64,00,70,00,61,00,72,00,73,00,65,00,2e,00,73,\
00,79,00,73,00
"ClosureFlags"=dword:00000003
"c!input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c"=hex:
"f!hidusb.sys"=hex:68,00,69,00,64,00,75,00,73,00,62,00,2e,00,73,00,79,00,73,00
"f!input.inf"=hex:69,00,6e,00,70,00,75,00,74,00,2e,00,69,00,6e,00,66,00
"f!hidclass.sys"=hex:68,00,69,00,64,00,63,00,6c,00,61,00,73,00,73,00,2e,00,73,\
00,79,00,73,00
[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c]
"appid"=hex:69,6e,70,75,74,2e,69,6e,66,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,\
74,72,61,6c,2c,20,54,79,70,65,3d,64,72,69,76,65,72,55,70,64,61,74,65,2c,20,\
56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,20,50,\
75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,33,\
36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,63,74,\
75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,\
6f,6e,53,78,53
"p!CBS_microsoft-windows-common-drivers-package~31bf3856ad364e35~am_85168bf686417b1d"=hex:59,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
43,6f,6d,6d,6f,6e,2d,44,72,69,76,65,72,73,2d,50,61,63,6b,61,67,65,7e,33,31,\
62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,36,2e,31,\
2e,37,36,30,31,2e,31,37,35,31,34,2e,49,4e,46,5f,69,6e,70,75,74
"i!CBS_microsoft-windows-common-drivers-package~31bf3856ad364e35~am_85168bf686417b1d"=hex:59,\
00,00,00,00,00,00,00,4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,\
43,6f,6d,6d,6f,6e,2d,44,72,69,76,65,72,73,2d,50,61,63,6b,61,67,65,7e,33,31,\
62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,36,2e,31,\
2e,37,36,30,31,2e,31,37,35,31,34,2e,49,4e,46,5f,69,6e,70,75,74
EndRegedit:
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_input.inf_31bf3856ad364e35_6.1.7601.17514_none_7e959f3636bd3a1c
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c
*****************
====> Registry
================== ExportKey: ===================
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_input.inf_31bf3856ad364e35_6.1.7601.17514_none_7e959f3636bd3a1c]
"S256H"="72e61ba7cc4d47b130d2db1028c0352ed02abec88dc95ee2d400f475e85729c7"
"identity"="696e7075742e696e662c2043756c747572653d6e65757472616c2c20547970653d6472697665725570646174652c2056657273696f6e3d362e312e373630312e31373531342c205075626c69634b6579546f6b656e3d3331626633383536616433363465 (the data entry has 104 more characters)."
"f!hidparse.sys"="680069006400700061007200730065002e00730079007300"
"ClosureFlags"="3"
"c!input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c"=""
"f!hidusb.sys"="6800690064007500730062002e00730079007300"
"f!input.inf"="69006e007000750074002e0069006e006600"
"f!hidclass.sys"="68006900640063006c006100730073002e00730079007300"
=== End of ExportKey ===
================== ExportKey: ===================
[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\input.inf_31bf3856ad364e35_6.1.7601.17514_7e959f3636bd3a1c]
"appid"="696e7075742e696e662c2043756c747572653d6e65757472616c2c20547970653d6472697665725570646174652c2056657273696f6e3d362e312e373630312e31373531342c205075626c69634b6579546f6b656e3d3331626633383536616433363465 (the data entry has 104 more characters)."
"p!CBS_microsoft-windows-common-drivers-package~31bf3856ad364e35~am_85168bf686417b1d"="59000000000000004d6963726f736f66742d57696e646f77732d436f6d6d6f6e2d447269766572732d5061636b6167657e333162663338353661643336346533357e616d6436347e7e362e312e373630312e31373531342e494e465f696e707574"
"i!CBS_microsoft-windows-common-drivers-package~31bf3856ad364e35~am_85168bf686417b1d"="59000000000000004d6963726f736f66742d57696e646f77732d436f6d6d6f6e2d447269766572732d5061636b6167657e333162663338353661643336346533357e616d6436347e7e362e312e373630312e31373531342e494e465f696e707574"
=== End of ExportKey ===
==== End of Fixlog 04:04:10 ====
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