issues adding feature on Server 2016 standard has led CBS errors with KB4598243

[Maxstar]

Hi,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:4048953

• Let me know if it says it was successful or you get the message: The update KB4048953 is not installed on this computer.

 

[dirtymac]

I did receive the not installed message.

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB4048953

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[dirtymac]

Here you go!

 

[Maxstar]

Hi,

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[dirtymac]

Here is the fix log.

 

[Maxstar]

Hi,

Please try to install the backup feature again and let me know the result. If it fails attach a new copy of the CBS logs.

 

[dirtymac]

I actually tried to remove it yesterday and it failed but I forgot to include the logs. Here they are.

 

[Maxstar]

Hi,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Files button.

SearchAll: msil_wsbcmdlet*

• When the scan is complete, a message will display that Search.txt is saved in the same folder FRST was started from.
• Post the logfile Search.txt as attachment in your next reply.

 

[dirtymac]

Here you go!

 

[Maxstar]

Hi,

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards try to uninstall the backup feature again and post the result.

 

[dirtymac]

SFCFix ran and I have attached the result file. The uninstall failed with the same error and I have included the CBS logs.

 

[Maxstar]

The latest error looks the same, but is slightly different, could you please provide new copy's of the following hive files.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Export CBS (Component Based Servicing) ans SBS (Side By Side) hive through the command line

• Open the Start menu of Windows and type CMD.
• When you see Command Prompt on the list, select the option Run as administrator.
• Copy and paste the following commands one at a time into the command prompt and press enter after each.

REG Save "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing" "%userprofile%\Desktop\CBS.hiv"
REG Save "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide" "%userprofile%\Desktop\SBS.hiv"

• ZIP both *.hiv files and attach this file as attachment to your next reply.

 

[dirtymac]

I added all three files to the zip file.
COMPONENTS.zip

 

[Maxstar]

Hi,

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards try to uninstall the backup feature again and post the result.

 

[dirtymac]

I performed that and the update failed with the same error code. Here are the results from SFCFix and the CBS logs.

 

[Maxstar]

2023-07-10 10:38:05, Error                 CBS    Failed. Attempted to uninstall a version of a non-driver component that is not installed, version: 0Xa000038390000, component: amd64_blbproxy_31bf3856ad364e35_10.0.14393.0_none_87f9b2a082e75508, owner: Microsoft-Windows-BLB-Package~31bf3856ad364e35~amd64~~10.0.14393.0.WindowsServerBackup [HRESULT = 0x80004005 - E_FAIL]

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards try to uninstall the backup feature again and post the result.

 

[dirtymac]

That's a very strange error. System Manager definitely thinks it is installed.

I applied the fix but the error is still the same.

 

[Maxstar]

This is absolutely a strange issue, especially since a Process Monitor trace did not reveal the issue(s) in the previous logs? In the latest registry (HIVE) files, I do see that many keys are probably missing, but not when I filter the ProcMon log. Could you please try to uninstall the BU feature again with Process Monitor running, but stop the trace this time after 5 minutes when it fails.

 

[dirtymac]

I may need to do this after hours when I can turn off some of the software running on this server. I ran procmon as instructed, but the log file is almost 1GB, compressed.