Problem with windows update - now boots to black screen with cursor. SFC & DISM no longer work. Can't repair.

FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste KB4486105 into the Search box and click the Search Registry button.
  7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  8. You may close any remaining open windows now.
 
Retrieve Software Hive
1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop.
4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are One Drive or WeTransfer.
5. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE.
  • Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE.
  • Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are One Drive or WeTransfer.
  • Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!
  • You can close any open windows you have as well as the RegBak program now.
 
Will do - sorry my laptop completely died, had a bsod executive error or something, shut it down and it never came back up. I lucked out and found the exact same laptop in mint condition with a better graphics card that I could not afford at the time.. I can drop my hard drive in it and mostly back to normal. I'll be dual booting win 10 on one hd and my 8.1 on the other, best solution I could find for now and will let me fix it and keep working. Will eventually put a new mobo in the old laptop and have a spare.

Anyway - should have the donor laptop here Saturday or so and will give this a go.
 
Okay, we will wait for your next reply.
 
Finally got it fixed, had to used a mixture of my old laptop and the new one. Will PM you a drop box link shortly to the software.zip
 
Thanks for the downloadlink. Please give an update of the issues you still have with this machine.
 
Still as last noted, some sort of issue with the windows install related to a failed KB update.
I've attached my latest SFC log, it finally went to 100% but was not able to fix errors.
Running DISM.exe /Online /Cleanup-Image /Restorehealth at the moment, stuck at 20%
 

Attachments

tried
Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:I:\Sources\Install.wim:1 /limitaccess

getting error 0x800f081f The source files could not be found.

updated DISM attached, kinda stuck for now so will wait for help :)
 

Attachments

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-06-07 16:11:39.164
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\T\Desktop\Windows Repairs\SFCFix_06.07.2022.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.17401_none_21f11a02eef20e8f\PSDiagnostics.psm1

Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\amd64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.17401_none_21f11a02eef20e8f\PSDiagnostics.psm1 to C:\Windows\winsxs\amd64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.17401_none_21f11a02eef20e8f\PSDiagnostics.psm1.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.17401_none_21f11a02eef20e8f\PSDiagnostics.psm1
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.17401_none_21f11a02eef20e8f\PSDiagnostics.psm1
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 99 datablocks.
Finish time: 2022-06-07 16:11:39.291
Script hash: 2qSz/zPHErw/pQ1hB/CZynpVOY7G+VjCNeDD7rCdQP4=
----------------------EOF-----------------------
 
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-06-07 18:02:06.255
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\T\Desktop\Windows Repairs\SFCFix_06.07.2022.02.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-dssec_31bf3856ad364e35_6.3.9600.17415_none_ef5236e617e7d464\dssec.dat
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.17401_none_2c45c4552352d08a\PSDiagnostics.psm1
Successfully took permissions for file or folder C:\Windows\WinSxS\Temp\InFlight

Successfully created directory tree \\?\C:\Windows\WinSxS\Temp\InFlight\643443a2b47ad80180c00000541fa427\amd64_netfx4-servicemodel_mof_files_b03f5f7f11d50a3a_4.0.9696.17190_none_8fbd95cd9bac85eb.

Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-dssec_31bf3856ad364e35_6.3.9600.17415_none_ef5236e617e7d464\dssec.dat to C:\Windows\winsxs\x86_microsoft-windows-dssec_31bf3856ad364e35_6.3.9600.17415_none_ef5236e617e7d464\dssec.dat.
Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.17401_none_2c45c4552352d08a\PSDiagnostics.psm1 to C:\Windows\winsxs\wow64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.17401_none_2c45c4552352d08a\PSDiagnostics.psm1.
Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\temp\amd64_netfx4-servicemodel_mof_files_b03f5f7f11d50a3a_4.0.9696.17190_none_8fbd95cd9bac85eb\servicemodel.mof to C:\Windows\WinSxS\Temp\InFlight\643443a2b47ad80180c00000541fa427\amd64_netfx4-servicemodel_mof_files_b03f5f7f11d50a3a_4.0.9696.17190_none_8fbd95cd9bac85eb\servicemodel.mof.

Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-dssec_31bf3856ad364e35_6.3.9600.17415_none_ef5236e617e7d464\dssec.dat
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-dssec_31bf3856ad364e35_6.3.9600.17415_none_ef5236e617e7d464\dssec.dat
Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.17401_none_2c45c4552352d08a\PSDiagnostics.psm1
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft.windows.powershell.common_31bf3856ad364e35_6.3.9600.17401_none_2c45c4552352d08a\PSDiagnostics.psm1
Successfully restored ownership for C:\Windows\WinSxS\Temp\InFlight
Successfully restored permissions on C:\Windows\WinSxS\Temp\InFlight
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 102 datablocks.
Finish time: 2022-06-07 18:02:07.721
Script hash: AyIEwN1MdozSwBV2OUk5EGH68j5AJmgrAIRQ2EwEO7w=
----------------------EOF-----------------------
 
Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:4486105
  4. Let me know if it says it was successful or if there are any errors.
 
FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  6. Right-click on the file FRST64.exe and choose Run as administrator.
  7. Copy and paste KB4486105 into the Search box and click the Search Registry button.
  8. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  9. You may close any remaining open windows now.
 
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