[SOLVED] Unable to do windows update on Windows server 2016 with error 0x80246002

Please attach a copy of the latest CBS logs as well as a copy of the Setupapi.dev.log.
 
Rich (BB code): 
2024-02-19 19:16:48, Error      [0x018003] CSI    0000001c (F) Failed execution of queue item Installer: Task Scheduler ({386b5911-b69e-4d2d-a3ab-796d2ec6af38}) with HRESULT HRESULT_FROM_WIN32(ERROR_MOD_NOT_FOUND).  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable[gle=0x80004005]

Please run the following with just a scan to take a look at the Task Sheduler entry's and to get some more info about this server.

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.
  • Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  • Right-click to run the tool as administrator.
  • Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
  • Press the Scan button.
  • Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
  • Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
 
Thanks please perform a REG search as well for the following {CLSID}.

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.
  • Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
{386b5911-b69e-4d2d-a3ab-796d2ec6af38}
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Hi,

Please do the following to get more information about the Servicing Stack.

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Please do the following to check another file.

Right-click on the file
577bf0efb8088-FRST.png
FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Files button.
Code: 
wmicmiplugin.dll
  • When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also.
  • Post the logfile Search.txt as attachment in your next reply.
 
Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.
Code: 
SFC /Scannow
 

Attachments

Let me know the result when you have ran SFC, if it fails attach a new copy of the CBS logs. If no issues, attempt to update again and post the result including a new copy of the CBS logs.
 
It did not do the update.. " we couldn't complete the updates.. undoing the changes" that was the message.
 
Hi,

Please attach the latest CBS logs.

Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
653a64385d891-618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.
 
Hi,

Please perform the instructions in post #39 again with Process Monitor running.

Capture Process Monitor BootLog
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Select the Options....Enable Boot Logging option. A Enable Boot Logging dialog will come up. Just click OK.
3. Create a folder on your desktop named BootLog.
4. Attempt to install the update just like you have in the past. Let the machine reboot and revert just like it has in the past.
5. After the machine has rebooted and come back up to the desktop, open Process Monitor again. A message box will come up telling you that a log of boot-time activity was created and ask if you wish to save it. Click Yes and save to the BootLog folder on your desktop.
6. This may take some time as it converts the boot-time data. Allow it to finish.
7. Zip up the entire BootLog folder on your desktop and upload to a file sharing service like: WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free
8. Attach also a new copy of the current CBS logs for the time stamps.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top