[Win7SP1] Update failure

Re: Windows 7 Update failure

Hello CKing,
I still have "Never check for updates" mode on for the Control Panel WU, but the WU Standalone Installer is searching for updates. How do I stop it searching? Clicking on "cancel" doesn't stop it. I can ctrl-alt-delete task manager terminate it, but clicking on Download SURT*msu file again only starts up the search again.
Jeff
 
Re: Windows 7 Update failure

Well, the way SURT works is that it is extracted onto a temporary folder, and run from there and then it is deleted. However, Microsoft later put this into the DISM command like in Windows 8/10. Instead, do this:

Running DISM (Windows 7)
1. Click on Start :startorb: and type cmd. When Command Prompt appears, right-click on it, and click Run as Administrator
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
Code: 
DISM /Online /Cleanup-Image /ScanHealth
Note: It may appear to be stuck at 20% but it is not stuck.
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
Code: 
copy %windir%\logs\cbs\CheckSUR.log %userprofile%\Desktop\CheckSUR.txt && notepad %UserProfile%\Desktop\CheckSUR.txt
4. Open CheckSUR.txt on your Desktop if it isn't open already and copy and paste everything inside it


-CKing
 
Re: Windows 7 Update failure

Hello CKing,
I am not sure this procedure was successful. However, here is the checkSUR.txt contents. The command prompt had a curious error statement before I copy and pasted your second command. See below.
Thanks,
Jeff

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-10-21 13:11

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-InternetExplorer-ppdlic.xrm-ms amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d
(fix) CSI Payload File Missing CSI File Replaced File: Microsoft-Windows-IE-InternetExplorer-ppdlic.xrm-ms From: C:\Windows\winsxs\amd64_microsoft-windows-ie-internetexplorer_31bf3856a\Microsoft-Windows-IE-InternetExplorer-ppdlic.xrm-ms
(f) CSI Payload File Missing 0x00000000 ieUnatt.exe amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d
(fix) CSI Payload File Missing CSI File Replaced File: ieUnatt.exe From: C:\Windows\winsxs\amd64_microsoft-windows-ie-internetexplorer_31bf3856a\ieUnatt.exe

Summary:
Seconds executed: 1824
Found 2 errors
Fixed 2 errors
CSI Payload File Missing Total count: 2
Fixed: CSI Payload File Missing. Total count: 2

2UgHrSdVMjLAAAAAElFTkSuQmCC
 
Re: Windows 7 Update failure

Hi

I am extremely sorry for the delay. I had been busy with the linux machine, so I could not take a look at this.

Lets take the permissions of the folder and running DISM again:

SFCFix Fix
This fix is very specific for siltyclaycorvair's computer. Trying this fix on your own computer might damage your computer. If you are after assistance, create a new thread, and you will be assisted shortly.

Download SFCFix.exe (by niemiro) and move the executable on your Desktop.
Download the attached View attachment SFCFixScript.txt and move the archive to your Desktop
Note: Make sure that the file is named SFCFixScript.txt, do not rename it.
Save any work you have open, and close every programs
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it
1p8eDnI.gif

SFCFix will launch, let it complete
Once done, a file will appear on your Desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply

After you have run the fix, could you try running DISM /Online /Cleanup-Image /ScanHealth in Command Prompt again

-CKing
 
Re: Windows 7 Update failure

Hello CKing,

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-11-08 11:10:39.520
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Miller\Desktop\SFCFixScript.txt [0]




PrintDataBlocks::
No datablock exists for C:\Users\Miller\AppData\Local\Temp\E3AE8937-AF1f-4D32-80F0-3E76CE734EBE
Currently storing a total of 9 datablocks.
PrintDataBlocks:: directive completed successfully.




TakePermissions::
Failed to read ownership for file or folder C:\Users\Miller\AppData\Local\Temp\E3AE8937-AF1f-4D32-80F0-3E76CE734EBE. Taking TrustedInstaller to be owner.
Failed to set ownership to current user for file or folder C:\Users\Miller\AppData\Local\Temp\E3AE8937-AF1f-4D32-80F0-3E76CE734EBE
Failed to set ownership to Everyone for file or folder C:\Users\Miller\AppData\Local\Temp\E3AE8937-AF1f-4D32-80F0-3E76CE734EBE
Failed to create new datablock for file or folder C:\Users\Miller\AppData\Local\Temp\E3AE8937-AF1f-4D32-80F0-3E76CE734EBE with return code -1.
TakePermissions:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2016-11-08 11:10:39.863
Script hash: LPPQhO4N3ttNh6nhdVo+wQWy4u9fovAsotb39gIJ/6w=
----------------------EOF-----------------------

DISM not run due to no fix performed.
Now what?
Jeff
 
Re: Windows 7 Update failure

Hello,
WU settings still has never check for updates - is this OK?
See below and attached,
Jeff
CheckSUR.txt contents:

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-10-21 13:11

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-InternetExplorer-ppdlic.xrm-ms amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d
(fix) CSI Payload File Missing CSI File Replaced File: Microsoft-Windows-IE-InternetExplorer-ppdlic.xrm-ms From: C:\Windows\winsxs\amd64_microsoft-windows-ie-internetexplorer_31bf3856a\Microsoft-Windows-IE-InternetExplorer-ppdlic.xrm-ms
(f) CSI Payload File Missing 0x00000000 ieUnatt.exe amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d
(fix) CSI Payload File Missing CSI File Replaced File: ieUnatt.exe From: C:\Windows\winsxs\amd64_microsoft-windows-ie-internetexplorer_31bf3856a\ieUnatt.exe

Summary:
Seconds executed: 1824
Found 2 errors
Fixed 2 errors
CSI Payload File Missing Total count: 2
Fixed: CSI Payload File Missing. Total count: 2

Download dism.log from Sendspace.com - send big files the easy way
sendspace | Delete File
 

Attachments

Re: Windows 7 Update failure

From what I can tell, that folder was created temporarily during a DISM run, so changing the permissions before is not going to change it. Instead, I would like you to run this fix, followed by another DISM /ScanHealth:

SFCFix Fix
This fix is very specific for siltyclaycorvair's computer. Trying this fix on your own computer might damage your computer. If you are after assistance, create a new thread, and you will be assisted shortly.

Download SFCFix.exe (by niemiro) and move the executable on your Desktop.
Download the attached View attachment SFCFix.zip and move the archive to your Desktop
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs
Drag the SFCFix.zip file over the SFCFix.exe executable and release it
mMabJGT.gif
SFCFix will launch, let it complete
Once done, a file will appear on your Desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply

Now, run DISM /Online /Cleanup-Image /ScanHealth again and attach the C:\Windows\Logs\CBS\CheckSUR.log

-CKing
 
Re: Windows 7 Update failure

Hello,
Download dism.log from Sendspace.com - send big files the easy way
sendspace | Delete File

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-10-21 13:11

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-InternetExplorer-ppdlic.xrm-ms amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d
(fix) CSI Payload File Missing CSI File Replaced File: Microsoft-Windows-IE-InternetExplorer-ppdlic.xrm-ms From: C:\Windows\winsxs\amd64_microsoft-windows-ie-internetexplorer_31bf3856a\Microsoft-Windows-IE-InternetExplorer-ppdlic.xrm-ms
(f) CSI Payload File Missing 0x00000000 ieUnatt.exe amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d
(fix) CSI Payload File Missing CSI File Replaced File: ieUnatt.exe From: C:\Windows\winsxs\amd64_microsoft-windows-ie-internetexplorer_31bf3856a\ieUnatt.exe

Summary:
Seconds executed: 1824
Found 2 errors
Fixed 2 errors
CSI Payload File Missing Total count: 2
Fixed: CSI Payload File Missing. Total count: 2


SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-11-09 23:58:57.384
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Miller\Desktop\SFCFixScript.txt [1]




PrintDataBlocks::
No datablock exists for C:\Users\Miller\AppData\Local\Temp\E3AE8937-AF1f-4D32-80F0-3E76CE734EBE
Currently storing a total of 9 datablocks.
PrintDataBlocks:: directive completed successfully.




TakePermissions::
Failed to read ownership for file or folder C:\Users\Miller\AppData\Local\Temp\E3AE8937-AF1f-4D32-80F0-3E76CE734EBE. Taking TrustedInstaller to be owner.
Failed to set ownership to current user for file or folder C:\Users\Miller\AppData\Local\Temp\E3AE8937-AF1f-4D32-80F0-3E76CE734EBE
Failed to set ownership to Everyone for file or folder C:\Users\Miller\AppData\Local\Temp\E3AE8937-AF1f-4D32-80F0-3E76CE734EBE
Failed to create new datablock for file or folder C:\Users\Miller\AppData\Local\Temp\E3AE8937-AF1f-4D32-80F0-3E76CE734EBE with return code -1.
TakePermissions:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2016-11-09 23:58:57.455
Script hash: LPPQhO4N3ttNh6nhdVo+wQWy4u9fovAsotb39gIJ/6w=
----------------------EOF-----------------------

Jeff
 
Re: Windows 7 Update failure

Hi

I had changed the script in Post #89 so that it would do the repairs that DISM was doing. Please run the script in Post 89 and then run DISM

CKing123 said:
From what I can tell, that folder was created temporarily during a DISM run, so changing the permissions before is not going to change it. Instead, I would like you to run this fix, followed by another DISM /ScanHealth:

SFCFix Fix
This fix is very specific for siltyclaycorvair's computer. Trying this fix on your own computer might damage your computer. If you are after assistance, create a new thread, and you will be assisted shortly.

Download SFCFix.exe (by niemiro) and move the executable on your Desktop.
Download the attached View attachment 23375 and move the archive to your Desktop
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs
Drag the SFCFix.zip file over the SFCFix.exe executable and release it
mMabJGT.gif
SFCFix will launch, let it complete
Once done, a file will appear on your Desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply

Now, run DISM /Online /Cleanup-Image /ScanHealth again and attach the C:\Windows\Logs\CBS\CheckSUR.log

-CKing
Click to expand...
 
Re: Windows 7 Update failure

Hello Cking, I ran your suggested procedure in the order you presented. I apologize listing the results in the order that I did in my last post. I admit the order I presented is confusing. Jeff
 
Re: Windows 7 Update failure

Whoops, I meant that you used the same script, rather than the one in #89. What I meant was that the script in post #89 was a different script, that copies the file that DISM/CheckSUR is keep on trying to copy. This is different from the script that takes permissions of the folder.

-CKing
 
Re: Windows 7 Update failure

Hello Cking,
I don't understand your post #93, unless you are answering my question in my post #87. To be clear, I downloaded SFCFix.exe and SFCFix.zip from post #89, and then i copied and pasted the two codes from post #82 into the command prompt. I then attached and posted the generated DISM and CheckSUR files. If I did the wrong procedure, what is the correct procedure? I will then perform it.
Thank you,
Jeff
 
Re: Windows 7 Update failure

Alright, lets run this fix:

SFCFix Fix
This fix is very specific for siltyclaycorvair's computer. Trying this fix on your own computer might damage your computer. If you are after assistance, create a new thread, and you will be assisted shortly.

Download SFCFix.exe (by niemiro) and move the executable on your Desktop.
Download the attached View attachment SFCFix.zip and move the archive to your Desktop
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs
Drag the SFCFix.zip file over the SFCFix.exe executable and release it
mMabJGT.gif
SFCFix will launch, let it complete
Once done, a file will appear on your Desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply

Now, run DISM /Online /Cleanup-Image /ScanHealth again and attach the C:\Windows\Logs\CBS\CheckSUR.log

-CKing
 
Re: Windows 7 Update failure

Hello,
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-11-13 00:32:39.428
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Miller\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d\ieunatt.exe
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d\microsoft-windows-ie-internetexplorer-ppdlic.xrm-ms

Successfully copied file C:\Users\Miller\AppData\Local\niemiro\Archive\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d\ieunatt.exe to C:\Windows\WinSxS\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d\ieunatt.exe.
Successfully copied file C:\Users\Miller\AppData\Local\niemiro\Archive\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d\microsoft-windows-ie-internetexplorer-ppdlic.xrm-ms to C:\Windows\WinSxS\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d\microsoft-windows-ie-internetexplorer-ppdlic.xrm-ms.

Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d\ieunatt.exe
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d\ieunatt.exe
Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d\microsoft-windows-ie-internetexplorer-ppdlic.xrm-ms
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d\microsoft-windows-ie-internetexplorer-ppdlic.xrm-ms
PowerCopy:: directive completed successfully.




Delete::
Failed to delete all files and folders matching pattern C:\Windows\WinSxS\amd64_microsoft-windows-ie-internetexplorer_31bf3856a with result code 2.
Delete:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2016-11-13 00:32:40.286
Script hash: +71XpOxjo1eYspnMSoOH+N74360JK4sz8eplbthQTyg=
----------------------EOF-----------------------

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-10-21 13:11

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Payload File Missing 0x00000000 Microsoft-Windows-IE-InternetExplorer-ppdlic.xrm-ms amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d
(fix) CSI Payload File Missing CSI File Replaced File: Microsoft-Windows-IE-InternetExplorer-ppdlic.xrm-ms From: C:\Windows\winsxs\amd64_microsoft-windows-ie-internetexplorer_31bf3856a\Microsoft-Windows-IE-InternetExplorer-ppdlic.xrm-ms
(f) CSI Payload File Missing 0x00000000 ieUnatt.exe amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18376_none_11c915d12effdc3d
(fix) CSI Payload File Missing CSI File Replaced File: ieUnatt.exe From: C:\Windows\winsxs\amd64_microsoft-windows-ie-internetexplorer_31bf3856a\ieUnatt.exe

Summary:
Seconds executed: 1824
Found 2 errors
Fixed 2 errors
CSI Payload File Missing Total count: 2
Fixed: CSI Payload File Missing. Total count: 2


Jeff
 
Re: Windows 7 Update failure

Hi

From what I can tell, it appears to be a permission issue for the files being replaced, where it can't read those files, and so SURT tries to replace it, keeping those same permissions. Let's fix that:

SFCFix Fix
This fix is very specific for siltyclaycorvair's computer. Trying this fix on your own computer might damage your computer. If you are after assistance, create a new thread, and you will be assisted shortly.

Download SFCFix.exe (by niemiro) and move the executable on your Desktop.
Download the attached View attachment SFCFixScript.txt and move the archive to your Desktop
Note: Make sure that the file is named SFCFixScript.txt, do not rename it.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it
1p8eDnI.gif

SFCFix will launch, let it complete
Once done, a file will appear on your Desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply

-CKing
 
Re: Windows 7 Update failure

Hello,

Can I delete *.exe, *.log *.txt, *.zip files from my C: drive that were generated by the fix between October 20 and November 13?




*****************************************


Here is the result:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-11-16 14:18:02.779
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Miller\Desktop\SFCFixScript.txt [0]




PrintDataBlocks::
No datablock exists for C:\Windows\WinSxS\amd64_.netframework_31bf3856ad364e35_6.1.7600.16385_none_34b78d5c105d8b49
Currently storing a total of 11 datablocks.
PrintDataBlocks:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2016-11-16 14:18:02.940
Script hash: CN0p0BWIp4gqcGJrbQWlgUc49lmAra8l/gVl+ImGAGo=
----------------------EOF-----------------------

Jeff
 
Re: Windows 7 Update failure

Hi
Can I delete *.exe, *.log *.txt, *.zip files from my C: drive that were generated by the fix between October 20 and November 13?
Click to expand...
Yes you can :)

That folder does not exist, so let's work on another folder that I know for sure it exists (it is in the COMPONENTS hive)

SFCFix Fix
This fix is very specific for siltyclaycorvair's computer. Trying this fix on your own computer might damage your computer. If you are after assistance, create a new thread, and you will be assisted shortly.

Download SFCFix.exe (by niemiro) and move the executable on your Desktop.
Download the attached View attachment SFCFixScript.txt and move the archive to your Desktop
Note: Make sure that the file is named SFCFixScript.txt, do not rename it.

Save any work you have open, and close every programs
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it
1p8eDnI.gif

SFCFix will launch, let it complete
Once done, a file will appear on your Desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply

-CKing
 
Re: Windows 7 Update failure

Hello CKing,
Thank you, C drive was getting full.
Here is the results:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-11-18 10:15:48.467
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Miller\Desktop\SFCFixScript.txt [0]




Trace::
Successfully traced component amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18426_none_11b944732f0c797b.
Package_39_for_KB3175443~31bf3856ad364e35~amd64~~11.2.1.0.3175443-470_neutral_GDR5
Trace:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2016-11-18 10:15:50.089
Script hash: jg4mtcxvB5R46VH/GwbUGRcNo2qwzeY9KCQTozzMpSU=
----------------------EOF-----------------------

Jeff
 
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