Windows Service Pack 1: Error Code 80070490

As suspected, it was a different one. Let's try to uninstall manually first.
Code:
2015-09-06 21:50:58, Error                 CBS    Failed to resolve package 'Package_2_for_KB2750841~31bf3856ad364e35~x86~~6.1.1.3' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

Remove Update Manually
1. Click on the Start
Start%20Orb.jpg
button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:2750841

4. Let me know if it says it was successful or if there are any errors.
 
Thanks, please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - Check Windows Updates
1. Go to Windows Updates and let me know which updates show to install besides Service Pack 1.
 

Attachments

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-08 20:19:35.342
Microsoft Windows 7 - x86
Using .txt script file at C:\Users\Jo\Desktop\SFCScript.txt [0]


RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b03c3dcf947..b3c32e4b4eb_31bf3856ad364e35_6.1.7601.17964_7bd795a6a0ceca96.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\d647cb08a38..8b9e311a9da_31bf3856ad364e35_6.1.7601.17964_a36b46a32ea6544b.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\e6b9fcb9809..7a9b36c7deb_31bf3856ad364e35_6.1.7601.22124_4661209205b9856e.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\ea905ae9a9e..8c00edaf2f5_31bf3856ad364e35_6.1.7601.22124_36e1c5c69a8cdaf5.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\eb64a19d9df..3914089b251_31bf3856ad364e35_6.1.7601.22124_a8488e0ad1b21076.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f3426bfd42e..9745c496e0d_31bf3856ad364e35_6.1.7601.17964_819414a7558d67af.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\fc18cac9aac..f236681cba1_31bf3856ad364e35_6.1.7601.22124_04c19d34e236c39d.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\fccee7723c2..b248e321a7f_31bf3856ad364e35_6.1.7601.22124_1a728cd4ea8c2bde.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\0b9365f3a05..22cdeff09c2_31bf3856ad364e35_6.1.7601.22124_5f47993cd9053ce7.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\0e1b90b2358..bf6257c0719_31bf3856ad364e35_6.1.7601.17964_d98714a10396aa62.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\0e1b90b2358..bf6257c0719_31bf3856ad364e35_6.1.7601.17964_d98714a10396aa62.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\11f7b199fb7..39073a07db5_31bf3856ad364e35_6.1.7601.22124_03144eb998b7f6b8.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\2c5cef8ad74..e2872a9fe75_31bf3856ad364e35_6.1.7601.22124_62d85eff18344d7c.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\56749786eea..087baabbd52_31bf3856ad364e35_6.1.7601.17964_303590c1123adc81.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\56749786eea..087baabbd52_31bf3856ad364e35_6.1.7601.17964_303590c1123adc81.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\67105449f5e..972f262f4ba_31bf3856ad364e35_6.1.7601.17964_a8122182a12d83cd.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\72acc4f05b8..478d145cd44_31bf3856ad364e35_6.1.7601.22124_1ebd7e23075d689c.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\7f33c45cc55..0512c687435_31bf3856ad364e35_6.1.7601.17964_a9e07e5a101ed0d0.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\8a0af551e81..529a9239902_31bf3856ad364e35_6.1.7601.17939_70f4edad7ed4f4cb.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\af9f60d2853..3e9693571a3_31bf3856ad364e35_6.1.7601.17964_b6a056ad6ec11dcf.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b03c3dcf947..b3c32e4b4eb_31bf3856ad364e35_6.1.7601.17964_7bd795a6a0ceca96.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b03c3dcf947..b3c32e4b4eb_31bf3856ad364e35_6.1.7601.17964_7bd795a6a0ceca96.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\d647cb08a38..8b9e311a9da_31bf3856ad364e35_6.1.7601.17964_a36b46a32ea6544b.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\d647cb08a38..8b9e311a9da_31bf3856ad364e35_6.1.7601.17964_a36b46a32ea6544b.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\e6b9fcb9809..7a9b36c7deb_31bf3856ad364e35_6.1.7601.22124_4661209205b9856e.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\ea905ae9a9e..8c00edaf2f5_31bf3856ad364e35_6.1.7601.22124_36e1c5c69a8cdaf5.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\eb64a19d9df..3914089b251_31bf3856ad364e35_6.1.7601.22124_a8488e0ad1b21076.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f3426bfd42e..9745c496e0d_31bf3856ad364e35_6.1.7601.17964_819414a7558d67af.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\fc18cac9aac..f236681cba1_31bf3856ad364e35_6.1.7601.22124_04c19d34e236c39d.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\fccee7723c2..b248e321a7f_31bf3856ad364e35_6.1.7601.22124_1a728cd4ea8c2bde.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b03c3dcf947..b3c32e4b4eb_31bf3856ad364e35_6.1.7601.17964_7bd795a6a0ceca96 with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\d647cb08a38..8b9e311a9da_31bf3856ad364e35_6.1.7601.17964_a36b46a32ea6544b with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\e6b9fcb9809..7a9b36c7deb_31bf3856ad364e35_6.1.7601.22124_4661209205b9856e with error code ERROR_FILE_NOT_FOUND.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\ea905ae9a9e..8c00edaf2f5_31bf3856ad364e35_6.1.7601.22124_36e1c5c69a8cdaf5 with error code ERROR_FILE_NOT_FOUND.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\eb64a19d9df..3914089b251_31bf3856ad364e35_6.1.7601.22124_a8488e0ad1b21076 with error code ERROR_FILE_NOT_FOUND.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f3426bfd42e..9745c496e0d_31bf3856ad364e35_6.1.7601.17964_819414a7558d67af with error code ERROR_FILE_NOT_FOUND.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\fc18cac9aac..f236681cba1_31bf3856ad364e35_6.1.7601.22124_04c19d34e236c39d with error code ERROR_FILE_NOT_FOUND.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\fccee7723c2..b248e321a7f_31bf3856ad364e35_6.1.7601.22124_1a728cd4ea8c2bde with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.


Failed to process all directives successfully.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 32 datablocks.
Finish time: 2015-09-08 20:19:56.995
Script hash: jnUEsY2+oVNU30gc3K3d0ZA7kQSXePgxOevaNp56RyM=
----------------------EOF-----------------------
 
Definition Update for Windows Defender - KB915597 (Definition 1.205.1849.0)
Download size: 1.7 MB
Update type: Important
Install this update to revise the definition files used to detect spyware and other potentially unwanted software. Once you have installed this item, it cannot be removed.
More information:
Microsoft Internet Safety and Security Center
Help and Support:
protect your windows 10 PC with Windows Defender - Bing

Security Update for Microsoft Office 2007 suites (KB3054987)
Download size: 738 KB
You may need to restart your computer for this update to take effect.
Update type: Important
A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
More information:
http://support.microsoft.com/kb/3054987
Help and Support:
http://support.microsoft.com/?LN=en-us

Security Update for Microsoft Office 2007 suites (KB3085546)
Download size: 1.2 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security vulnerability exists in Microsoft Office 2007 suites that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
More information:
http://support.microsoft.com/kb/3085546
Help and Support:
http://support.microsoft.com/?LN=en-us

Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB3054993)
Download size: 7.4 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security vulnerability exists in Microsoft Office Compatibility Pack Service Pack 3 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
More information:
http://support.microsoft.com/kb/3054993
Help and Support:
http://support.microsoft.com/?LN=en-us

Security Update for Microsoft Office Excel 2007 (KB3085543)
Download size: 8.2 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security vulnerability exists in Microsoft Office Excel 2007 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
More information:
http://support.microsoft.com/kb/3085543
Help and Support:
http://support.microsoft.com/?LN=en-us

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB3085547)
Download size: 3.2 MB
You may need to restart your computer for this update to take effect.
Update type: Important
This update provides the Junk E-mail Filter in Microsoft Office Outlook 2007 Junk Email Filter with a more current definition of which e-mail messages should be considered junk e-mail.
More information:
http://support.microsoft.com/kb/3085547
Help and Support:
http://support.microsoft.com/?LN=en-us

Windows Malicious Software Removal Tool - September 2015 (KB890830)
Download size: 44.3 MB
You may need to restart your computer for this update to take effect.
Update type: Important
After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product.
More information:
http://support.microsoft.com/kb/890830
Help and Support:
http://support.microsoft.com


Windows Live Essentials 2011 (KB2434419)
Download size: 1.2 MB
You may need to restart your computer for this update to take effect.
Update type: Optional
Do more with Windows on your PC with free programs from Microsoft for photos, movies, instant messaging, email, social networking, and more. Get it all in one simple download.
Windows Live Essentials includes Messenger, Photo Gallery, Mail, Movie Maker, Writer, Family Safety, and Windows Live Mesh, plus Bing Bar, Messenger Companion, Microsoft Outlook Hotmail Connector, Microsoft Outlook Social Connector Provider for Windows Live Messenger, and Microsoft Silverlight.
Installing this update will replace your Windows Live Toolbar with Bing Bar.
More information:
http://explore.live.com/windows-live-essentials
http://explore.live.com/microsoft-service-agreement
http://privacy.microsoft.com/
http://explore.live.com/windows-live-2011-system-requirements
Help and Support:
http://explore.live.com/windows-live-essentials-help-center
 
So at least we are past the other errors. This is a new one.

Code:
2015-09-09 20:03:31, Info                  CSI    00000013 TLC operation Install (0) incomplete for [cccfd24f895f86034dda657954ae69f0, Version = 6.1.7601.18113, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]), missing compositions
    Microsoft-Windows-Smss, Version = 6.1.7601.18113, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2015-09-09 20:03:31, Error                 CSI    00000014 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #2761348# from CCSDirectTransaction::PerformChangeAnalysis(...)[gle=0xd0150004]
2015-09-09 20:03:31, Error                 CSI    00000015@2015/9/9:19:03:31.406 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(550): Error STATUS_SXS_ASSEMBLY_NOT_FOUND originated in function CCSDirectTransaction::PerformChangeAnalysis expression: m_Analysis->AllCompositionsWereFound()
[gle=0x80004005]
2015-09-09 20:03:47, Error                 CSI    00000016 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #2761347# from CCSDirectTransaction::PrepareForCommit(...)[gle=0xd0150004]
2015-09-09 20:03:47, Error                 CSI    00000017 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #2761346# from CCSDirectTransaction::ExamineTransaction(...)[gle=0xd0150004]
2015-09-09 20:03:47, Error                 CSI    00000018 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #2761345# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0xd0150004]
2015-09-09 20:03:47, Info                  CSI    00000019 TLC operation Install (0) incomplete for [cccfd24f895f86034dda657954ae69f0, Version = 6.1.7601.18113, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]), missing compositions
    Microsoft-Windows-Smss, Version = 6.1.7601.18113, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, Publi

These errors relate to update KB2813170 so I'd like to try and remove. Let me know if the removal is successful. Thanks.

Remove Update Manually
1. Click on the Start
Start%20Orb.jpg
button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:2813170

4. Let me know if it says it was successful or if there are any errors.
 
Miraculouly that worked! My ultimate goal though is to update to Windows 10, but in order to do that I needed IE11, and in order to do that I needed SP1. Now service pack 1 is installed, I thought that the other steps would be a piece of cake. But I was wrong.

IE11 won't install as it says other updates must be installed first. I have tried to install the prerequisite updates, but it always gets stuck on the 'searching for updates screen' whether trying to download them through the download centre or windows update, and even the fixit for windows update gets stuck at this stage too.

Please help!
 
No problem. At least we got SP1 installed. Let's see if we can get you further. Please do the following.

Step#1 - Run Windows Repairs
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
1. Download Windows Repair (All-in-One) Portable to your desktop.
2. Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
Extract.JPG

3. Keep the defaults and click the Extract button.
4. A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
5. Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
Capture.JPG



6. Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
7. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
8. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
9. A backup of your registry will be made. After a few moments you will have many options from which you can choose.
10. Please click the Unselect All button and then click to enable only the following ones:

14 - Remove Temp Files
17 - Repair Windows Updates


11. Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
StartRepairsWithReboot.JPG

12. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.
13. After the reboot, go to Windows Updates and check for updates. It will take considerably longer the first time so give it some time. Let me know if a list of updates comes up.
 
I am having to reply to you from another device as when trying the above steps I managed to get to step 7 but now it appears to be stuck in a loop when trying to boot into safe mode.
 
Even with powering off and powering back up and starting windows normally, it now gets stuck in that same loop. I have tried start up repair and that just prompts me to disconnect any new drivers (which I don't have) and then asks me to restart. But it gets caught in the loop every time.
 
No problem. We can resolve. For clarification, are you saying that you can boot back into normal mode but then it just asks you to reboot again? Or are you saying that you can't boot into Normal mode or Safe mode right now?
 

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