[SOLVED] Windows Update Issue

[SleepyDude]

Hi,

Please repeat the steps from post #93 we need to confirm if one registry key is missing...

 

[anirguha]

Hi,
I have uploaded the file on OneDrive vide link: https://1drv.ms/u/s!AmG22F5REmqvgaFl3wAuezxlUEVIQg

 

[SleepyDude]

Hi,

Thanks for the export.

Open the Command Prompt as Administrator an Copy & Paste the following command:

 [B]fsutil resource setautoreset true %systemdrive%\[/B]

The command will complete rapidly, restart the computer and try search for updates and accept to install them.

 

[anirguha]

Hi,
I executed the command, restarted my laptop and tried searching for updates. But this time windows could not find any update to install.

 

[SleepyDude]

Hi,

Without any error right?

If that is the case those are very good news. :)

 

[anirguha]

Hi,
Yes, that's right. No error has been reported.

 

[SleepyDude]

Ok, sounds good.

Now we have to wait for new updates been released to confirm if everything is ok.

 

[anirguha]

Hi,
I am facing issues again to install the update 2018-07 Security Monthly Quality Rollup for Windows 7 for x86-based systems (KB4338818). The error is as below:
================================================
2018-07 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4338818)
Installation date: ‎7/‎20/‎2018 7:22 PM
Installation status: Failed
Error details: Code 8024200D
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
http://support.microsoft.com/help/4338818
Help and Support:
http://support.microsoft.com/help/4338818
================================================================================================================

Attaching the CBS Log herewith.

Thanks,
Anirban.

 

[SleepyDude]

Hi,

I think you should run a disk check. This machine have an SSD or HDD disk drive?

 

[anirguha]

Hi,

I think you should run a disk check. This machine have an SSD or HDD disk drive?

Hi,
It is an HDD.

 

[SleepyDude]

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

• Download GSmartControl and save it on your Desktop;
• Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe; To extract you can right-click your mouse on the GSmartControl.zip file and select Extract.
• Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
• Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
• Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
• Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);
  
  

 

[anirguha]

Hi,
My system is x86 based. Hence, while downloading the x64 based Smart Control from your link, it did not work. I therefore downloaded the x86 version of the tool, installed it in my system and executed the tool as per your advice. There is no error found. Attached is the output. Also the Attributes section did not show any entry highlighted in pink. Attaching the screen shot as well.

 

[SleepyDude]

Hi,

Did you run the Extended Self-test?

By the way Windows 7 includes the snipping tool to create Screenshots and you can attach them to your posts, the images are immediately visible on the forum.


Edit: It seems the test completed successfully but you aborted the first time, yes?

 

[anirguha]

Hi,

Did you run the Extended Self-test?

By the way Windows 7 includes the snipping tool to create Screenshots and you can attach them to your posts, the images are immediately visible on the forum.


Edit: It seems the test completed successfully but you aborted the first time, yes?

Hi,
That is right. The first time it got aborted, but was successful in the second. Pleas confirm if you have managed to view the screen shot.

 

[SleepyDude]

Hi,

Yes I did see the screenshot.

If you didn't cancel the HDD test then something is not exactly right!

# 1 Extended offline Completed without error 00% 7468 -
# 2 Extended offline Interrupted (host reset) 10% 7467 -
# 3 Short offline Completed without error 00% 0 -

The machine is a laptop or desktop?

 

[anirguha]

Hi,

Yes I did see the screenshot.

If you didn't cancel the HDD test then something is not exactly right!

# 1 Extended offline Completed without error 00% 7468 -
# 2 Extended offline Interrupted (host reset) 10% 7467 -
# 3 Short offline Completed without error 00% 0 -

The machine is a laptop or desktop?

Hi,
This is a laptop.
The G-Smart kind of timed out with the first run. But the second run completed 100% successfully.

Thanks,
Anirban.

 

[SleepyDude]

The tests are mostly internal to the drive they shouldn't fail like that, it seems the connection between the computer and drive failed at some point!

If this was a desktop I would recommend to replace the sata cable...


Try download and install the update manually
http://download.windowsupdate.com/c..._259a449211c1ff2f3a2d7193ea0930bd3ca334a9.msu

 

[anirguha]

Hi,
I tried installing the update in the standalone mode. But it failed again.



Also, not sure if this will help you in any way; but I had a similar problem a few months back, and it was fixed in this forum only. The details are available in this thread.

Thanks,
Anirban.

 

[SleepyDude]

Lets see...


Search with Farbar Recovery Scan Tool (FRST)

• Download FRST or FRST x64 and save it to the Desktop.
  (Please pick the version that matches your operating system's bit type. If you don't know which version matches your system, try FRST if it say that is not compatible with your OS you have to use FRST64)
• open the Command Prompt as Administrator (Tutorial)
• type the command:
  

  dism /online /Get-FeatureInfo /FeatureName:TFTP|find "."

• wait for the command to finish with "The operation completed successfully" or equivalent
• close the window "Administrator: Command Prompt"
• Execute FRST/FRST64 right click on the icon
  
  and choose Run as Administrator. Make sure all other windows are closed.
  (When the Tool opens for the first time you must click Yes on the disclaimer.)
  
  
• On the Search box (1) type or Copy & Paste the following text:
  

  kb4338818

• Press the Search Registry button.
• Wait for the search to finish FRST will produce a log called (SearchReg.txt) in the same directory the Tool is run from.
• Please attach the log to your post.

 

[anirguha]

Hi,
Please find attached the output after executing the registry search in the FRST tool.

Thanks,
Anirban.