[SOLVED] WMI Provider Host APPCRASH

When you mention that it "stopped/lost connection to internet and then reconnected to internet." are you meaning Network and not Internet?
Click to expand...
When it got to 3% it lost the internet connection only but reconnected. When it got to 67% it lost both network & internet.
Yesterday afternoon I used my Win 7 computer to transfer an 88 MB folder to this Win 10 computer and it came through ok. I haven't tried anything larger than that from the W7 to W10, mostly I have tried to transfer larger files using this W10 to get them from the W7 computer and then run into problems.
I downloaded the lanspeed portable zip program and ran it but I don't have a clue as to how to actually use it to get any meaning out of it. I started the program and chose a folder on my W7 computer that is about 300 MB and here are the results:
LAN speedtest 1.PNG

I don't have a clue as to whether I used it correctly or not.
 
After the install, WU updated me to Bld 16299.665. I was looking through the updates on MS's site and saw this:
MS updates.JPG
I wonder if this could have anything to do with my WiFi network/internet problem.
 
This morning after booting up, I tried transferring a 320 MB folder from my W7 computer to this W10 computer and it got about halfway and a message came up that it could not find my W10 computer and stopped. I looked on my W10 computer and the folder was there but it only had 300 MB showing in properties. So something is wrong with the network on this W10 computer.
 
I need to catch up a little on your last few posts. Let me know if the following is correct?

1. Currently you are not having any issues when downloading/uploading online?
2. You are having issues when transferring files to/from any combination of computers?
3. You tested various different combinations of computers and it only seems to affect the Windows 10 system?
4. How many different computers and what OS's are they using?
 
Windows 10 has a lot of issues with Networking. Let's check the following and see if any help.


  1. Verify SMB1 is installed.
  2. Set the following services to Automatic(delayed start)
    • Function Discovery Provider Host
    • Function Discovery Resource Publication
  3. Run the following commands
Press the Windows + X keys to open the Advanced menu
Select Windows Powershell (Admin) from the menu
Copy and paste the command below in the code box and press Enter
Code: 
sc.exe config lanmanworkstation depend= bowser/mrxsmb20/nsi
sc.exe config mrxsmb10 start= disabled
 
1. Currently you are not having any issues when downloading/uploading online?
Click to expand...
Yesterday I went into device manager>wireless adaptor>Advanced and changed to the setting you will see in the jpg. After doing that I downloaded a 147 MB zip file without problems, and that is the only thing I have tried so far online.
Dev Mgr.JPG
2. You are having issues when transferring files to/from any combination of computers?
Click to expand...
All other computers transfer files between each other just fine, it's only this new build that has problems with transferring files back and forth.
3. You tested various different combinations of computers and it only seems to affect the Windows 10 system?
Click to expand...
All other computers transfer files between each other just fine. I have only tried transferring files with my main W7 computer to this new W10 computer simply because all other computers communicate with each other.
4. How many different computers and what OS's are they using?
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1- W7 Pro 64 bit (main computer that I use)
2- W7 Pro 64 bit that is my girlfriends and it only has a shared folder on it so we can exchange files etc.
3- HP ProBook 450 G2 laptop that started as W7 Pro x64 and I did the free W10 Pro upgrade on 8/4/15. It is now up to Bld 1709 and it communicates with both W7 computers but I haven't tried it with this new W10 computer.
4- This new W10 computer that is having problems communicating with the other computers.
 
Okay follow the steps I posted in my last post.

Also go to device manager>wireless adaptor>Advanced>power management and Disable - Allow this computer to turn off this device ...


 
  1. Verify SMB1 is installed.
Click to expand...
Yes it must be SMB1.JPG
Set the following services to Automatic(delayed start)

  • Function Discovery Provider Host
  • Function Discovery Resource Publication
Click to expand...
They were on manual and running but I changed it.
  1. Run the following commands

Press the Windows + X keys to open the Advanced menu
Select Windows Powershell (Admin) from the menu
Copy and paste the command below in the code box and press Enter
Code:
sc.exe config lanmanworkstation depend= bowser/mrxsmb20/nsi
sc.exe config mrxsmb10 start= disabled
Click to expand...
Is that 2 commands or just 1??
 
1. Enable/check SMB 1.0/CIFS Server and Disable Automatic Removal

2. Okay.

3. Two different commands but if you copy and paste them together as shown and press enter it will run both.
 
Please provide a screenshot of the following screen.
 

Attachments

  • network-AdvSharing1.PNG
    network-AdvSharing1.PNG
    27 KB · Views: 3
dmccoy said:
1. Enable/check SMB 1.0/CIFS Server and Disable Automatic Removal

2. Okay.

3. Two different commands but if you copy and paste them together as shown and press enter it will run both.
Click to expand...
Like this? SMB1_2.JPG I saw that windows checked for required services and found them.
I ran Powershell and it reported success.
Netwrk n Sharing.JPG
That's how I originally set it when setting up the network.
 
Yes all looks good. Restart the computer and try another test to see if any difference. Network issues are not easy to troubleshoot especially remotely.
 
dmccoy said:
Yes all looks good. Restart the computer and try another test to see if any difference. Network issues are not easy to troubleshoot especially remotely.
Click to expand...
Ok, did that and now in File Explorer>network it only shows this computer, the other computers are no longer listed there.

I used the Admin Cmd prompt and I can ping the W7 computer but it still no longer shows up under network.
 
Hum, Did you happen to create a Restore point prior to the changes? Try restarting the other computer and see if they show back up first.
 
Did you happen to create a Restore point prior to the changes?
Click to expand...
Unfortunately No.
Try restarting the other computer and see if they show back up first.
Click to expand...
I've already done that. No change.
I assume that I am going to have to reverse something in your instructions but I don't know where to start.

On my W7 computer this W10 computer shows up in File Explorer>network but cannot access it because it can't find it.
 
Ok we can try reversing. First make restore point.

I believe the powershell commands was the problem which actually disabled SMB 1.0, my mistake.

Copy and paste the commands below to reverse the changes

sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi
sc.exe config mrxsmb10 start= auto
 
Ok, made a restore point.
I ran the command, and rebooted and sure enough, all of the computers were back in File Explorer>network.
Next, I used this Win 10 computer to see if I could get that 320 MB folder from W7. The transfer started and got to here dropped transfer.JPG then died and completely restarted the transfer on it's own and got to 15% and stalled and the wireless internet connection finally dropped/disconnected and after about 45 seconds, it reconnected but the transfer was lost.

And now, to top things off I'm back to just this computer in File Explorer/network !!!! The other computers are gone again.
 

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