MarMax Contributor Joined Dec 8, 2023 Posts 578 Location SoCal Aug 14, 2024 #941 The CBS file in Message #939 was after a restart this morning. The windows important updates are still the same. I'll run the SURT next. EDITED to ask how do I run the SURT? EDITED to add a screenshot of the SURT packages available on the MSUpdateSite. Which one? Attachments Win7_SURTpackages_08152024.jpg 226.2 KB · Views: 1 Last edited: Aug 14, 2024
The CBS file in Message #939 was after a restart this morning. The windows important updates are still the same. I'll run the SURT next. EDITED to ask how do I run the SURT? EDITED to add a screenshot of the SURT packages available on the MSUpdateSite. Which one?
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,706 Aug 14, 2024 #942 Ok. Step 1: Run the command sfc /scannow in an elevated commandprompt and report the result. Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply. Step 2: Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log. Download SURT for your system. (Windows 7 SP1 x64) Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes). On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log. Attach this log to your next reply. Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
Ok. Step 1: Run the command sfc /scannow in an elevated commandprompt and report the result. Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply. Step 2: Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log. Download SURT for your system. (Windows 7 SP1 x64) Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes). On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log. Attach this log to your next reply. Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
MarMax Contributor Joined Dec 8, 2023 Posts 578 Location SoCal Aug 14, 2024 #943 Step 1 - sfc /scannow screenshot and CBS files attached. I'll work on Step 2 now. Attachments Win7_sfc_scannow_screenshot_08152024.jpg 59.2 KB · Views: 3 CBS.zip 81.7 KB · Views: 1
MarMax Contributor Joined Dec 8, 2023 Posts 578 Location SoCal Aug 14, 2024 #944 SURT install completed. CheckSur.log file is attached. Attachments CheckSUR.log 2.5 MB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,706 Aug 14, 2024 #945 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments SFCFix.zip 39.7 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
MarMax Contributor Joined Dec 8, 2023 Posts 578 Location SoCal Aug 14, 2024 #946 SFCFix and CheckSUR files are attached. Attachments SFCFix.txt 39.1 KB · Views: 1 CheckSUR.log 2.5 MB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,706 Aug 15, 2024 #947 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments SFCFix.txt 49.2 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
MarMax Contributor Joined Dec 8, 2023 Posts 578 Location SoCal Aug 15, 2024 #948 SFCFix and CheckSUR files are attached. Attachments SFCFix.txt 51.5 KB · Views: 1 CheckSUR.log 2.5 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,706 Aug 15, 2024 #949 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments SFCFixScript.txt 42 KB · Views: 1
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
MarMax Contributor Joined Dec 8, 2023 Posts 578 Location SoCal Aug 15, 2024 #950 SFCFix and CheckSUR files are attached. Attachments SFCFix.txt 46.1 KB · Views: 1 CheckSUR.log 2.5 MB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,706 Aug 15, 2024 #951 Step 1: Create a system image. Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript2.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript2.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments SFCFixScript2.txt 4.4 MB · Views: 3
Step 1: Create a system image. Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript2.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript2.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
MarMax Contributor Joined Dec 8, 2023 Posts 578 Location SoCal Aug 16, 2024 #952 New image created. SFCFix and CheckSUR files are attached. Attachments SFCFix.txt 4 MB · Views: 1 CheckSUR.log 3.3 MB · Views: 2
MarMax Contributor Joined Dec 8, 2023 Posts 578 Location SoCal Aug 16, 2024 #953 I did restart and the important updates are still the same as Message #935. It's interesting that KB4534310 is still on the list. We installed it with DISM and then I've tried to install it twice with Windows update, with all attempts showing as successful, yet it's still on the list.
I did restart and the important updates are still the same as Message #935. It's interesting that KB4534310 is still on the list. We installed it with DISM and then I've tried to install it twice with Windows update, with all attempts showing as successful, yet it's still on the list.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,706 Aug 16, 2024 #954 I did restart and the important updates are still the same as Message #935. It's interesting that KB4534310 is still on the list. Click to expand... Please be patient. I'm still working on the issues shown in the CheckSur log. Do NOT attempt to install any updates as that may interfere with the fixes. Step 1: Create a system image. Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript3.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript3.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments SFCFixScript3.txt 4.9 MB · Views: 2
I did restart and the important updates are still the same as Message #935. It's interesting that KB4534310 is still on the list. Click to expand... Please be patient. I'm still working on the issues shown in the CheckSur log. Do NOT attempt to install any updates as that may interfere with the fixes. Step 1: Create a system image. Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript3.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript3.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
MarMax Contributor Joined Dec 8, 2023 Posts 578 Location SoCal Aug 16, 2024 #955 Plenty of patience here . . . I'm just curious. But most importantly, I'm really appreciative of all your help with this. And I'm definitely not installing any updates unless you say so. I'll start the image when I go to bed and run the fixes in the morning.
Plenty of patience here . . . I'm just curious. But most importantly, I'm really appreciative of all your help with this. And I'm definitely not installing any updates unless you say so. I'll start the image when I go to bed and run the fixes in the morning.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,706 Aug 16, 2024 #956 Ok. Sleep well.
MarMax Contributor Joined Dec 8, 2023 Posts 578 Location SoCal Aug 17, 2024 #957 New image created. SFCFix and CheckSUR files are attached. Attachments SFCFix.txt 4.3 MB · Views: 1 CheckSUR.log 2.7 MB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,706 Aug 17, 2024 #958 Step 1: Create a system image. Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments SFCFixScript.txt 8.5 MB · Views: 2
Step 1: Create a system image. Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
MarMax Contributor Joined Dec 8, 2023 Posts 578 Location SoCal Aug 17, 2024 #959 New image created. SFCFix and CheckSUR files are attached. Attachments SFCFix.txt 3.5 MB · Views: 0 CheckSUR.log 2.2 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 13,706 Aug 17, 2024 #960 Step 1: Create a system image. Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments SFCFixScript.txt 9.9 MB · Views: 2
Step 1: Create a system image. Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFixScript.txt and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.